+
+

Related Products

  • kama.ai
    9 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Pipedrive
    12,537 Ratings
    Visit Website
  • GetResponse
    1,801 Ratings
    Visit Website
  • AddSearch
    145 Ratings
    Visit Website
  • 6Storage
    146 Ratings
    Visit Website
  • LM-Kit.NET
    29 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • ClickUp
    19,572 Ratings
    Visit Website

About

Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.

About

Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a powerful platform to build chatbots

Audience

Live chat and AI Chatbot software for anyone wanting to chat with website visitors directly through Microsoft Teams, Slack, Google, and Zoom

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$39 per month
Billed monthly or annually.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.3 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I find nothing appealing about Botsify There's nothing I find particularly helpful. Not recommended to anyone.
  • Botsify provides ready-to-deploy bots that can be customized without any coding. It can be implemented on websites and social platforms like WhatsApp and telegram. It responds quickly to programmed commands. Contact forms can also be added to the chat page.
  • Fully-managed platform. Easy to build chatbots on different channels such as Facebook Messenger, WhatsApp, SMS, Website, Slack. Maximum functionality. Maximum features. Maximum integrations. Multilingual chatbots. Best API that is easy to understand. An omnichannel platform where you can find chatbot & live chat solutions easily.

Cons

  • I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform. From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience. Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained. As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic. In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to expectations.
  • Needs more programming, a few times the bot can't reply to basic questions.
  • No direct integration of chatbot on Facebook ads.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Botsify
Founded: 2016
Pakistan
botsify.com

Company Information

Social Intents
Founded: 2017
United States
www.socialintents.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Botsonic

Botsonic

Writesonic
Heyday AI

Heyday AI

Hootsuite
Ochatbot

Ochatbot

Ometrics

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Categories

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Not Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Supported
Group Messaging Supported
Human Handover Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Supported
Video Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Integrations

Facebook Messenger Supported
Slack Supported
WhatsApp Supported
WordPress Supported
Zapier Supported
Cisco Webex Not Supported
Claude Not Supported
Easyflow Not Supported
Facebook Supported
Gemini Not Supported
Gemini Enterprise Not Supported
Gmail Not Supported
Google Chat Not Supported
Google Sheets Supported
Make Supported
Microsoft Teams Not Supported
Morphic Supported
Shopify Not Supported
Stackreaction Supported
Zoom Not Supported

Integrations

Facebook Messenger Supported
Slack Supported
WhatsApp Supported
WordPress Supported
Zapier Supported
Cisco Webex Supported
Claude Supported
Easyflow Supported
Facebook Not Supported
Gemini Supported
Gemini Enterprise Supported
Gmail Supported
Google Chat Supported
Google Sheets Not Supported
Make Not Supported
Microsoft Teams Supported
Morphic Not Supported
Shopify Supported
Stackreaction Not Supported
Zoom Supported
Claim Botsify and update features and information
Claim Botsify and update features and information
Claim Social Intents and update features and information
Claim Social Intents and update features and information