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About

Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.

About

The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want a powerful platform to build chatbots

Audience

Companies interested in a comprehensive conversational AI solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.3 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I find nothing appealing about Botsify There's nothing I find particularly helpful. Not recommended to anyone.
  • Botsify provides ready-to-deploy bots that can be customized without any coding. It can be implemented on websites and social platforms like WhatsApp and telegram. It responds quickly to programmed commands. Contact forms can also be added to the chat page.
  • Fully-managed platform. Easy to build chatbots on different channels such as Facebook Messenger, WhatsApp, SMS, Website, Slack. Maximum functionality. Maximum features. Maximum integrations. Multilingual chatbots. Best API that is easy to understand. An omnichannel platform where you can find chatbot & live chat solutions easily.

Cons

  • I regret to share that my recent experience with Botsify has been significantly below par, far from the standards of professionalism and efficiency one would expect from an established chatbot platform. From the outset, the user interface felt counterintuitive and complicated, a stark contrast to the ease and simplicity advertised. The learning curve was steep, and navigating through the features was more challenging than it should have been, contributing to a frustrating and inefficient experience. Moreover, the quality of customer service was quite underwhelming. Whenever I encountered issues or had questions, getting the support I needed was an uphill battle. Response times were far too slow, and when I did receive replies, they often lacked the necessary detail to resolve the issues at hand. Instead of feeling supported, I was left with the impression that their support team was unprofessional and insufficiently trained. As for the bot's performance itself, it seemed inconsistent and unreliable. It often misinterpreted user queries, which led to irrelevant responses and an overall subpar user experience. Despite numerous attempts at fine-tuning and adjusting parameters, the bot's performance remained erratic. In an era where customer service is paramount and artificial intelligence is at the forefront of technology, it's critical that businesses deliver efficient and reliable services. I had high hopes for Botsify, but unfortunately, the platform didn't live up to expectations.
  • Needs more programming, a few times the bot can't reply to basic questions.
  • No direct integration of chatbot on Facebook ads.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Botsify
Founded: 2016
Pakistan
botsify.com

Company Information

LivePerson
Founded: 1996
United States
www.liveperson.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

Freshchat

Freshchat

Freshworks
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
LiveChat

LiveChat

LiveChat Software
Heyday AI

Heyday AI

Hootsuite

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Categories

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Integrations

Morphic Supported
Stackreaction Supported
WordPress Supported
Causal Not Supported
EdgeTier Not Supported
Facebook Messenger Supported
Google Cloud Agent Assist Not Supported
Google Sheets Supported
Integrate.io Not Supported
Lift AI Not Supported
Live Assist for Microsoft Dynamics 365 Not Supported
LivePerson Automotive Not Supported
Make Supported
Scotty Not Supported
Singer Not Supported
Slack Supported
Toonimo Not Supported
WhatsApp Supported
Xplenty Not Supported
Zammo.ai Not Supported

Integrations

Morphic Supported
Stackreaction Supported
WordPress Supported
Causal Supported
EdgeTier Supported
Facebook Messenger Not Supported
Google Cloud Agent Assist Supported
Google Sheets Not Supported
Integrate.io Supported
Lift AI Supported
Live Assist for Microsoft Dynamics 365 Supported
LivePerson Automotive Supported
Make Not Supported
Scotty Supported
Singer Supported
Slack Not Supported
Toonimo Supported
WhatsApp Not Supported
Xplenty Supported
Zammo.ai Supported
Claim Botsify and update features and information
Claim Botsify and update features and information
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