BotCoreAcuvate Software
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Zoom Virtual AgentZoom Communications
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Related Products
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About
BotCore is an accelerator that enables organizations to build customized conversational bots powered by artificial intelligence. It can leverage any AI service available today and will also scale for future services. It is fully deployable into Microsoft Azure and leverages many of the features available in it.
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About
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences.
Self-Service Experience
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization
Self-Service Platform
- Branding
- Automation
- Artificial Intelligence
- Integrations
Responses
- Customization
- Control
- Route To Human
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that want to build, train, and deploy chatbots
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Audience
Businesses interested in a powerful intelligent support AI chatbot
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAcuvate Software
Founded: 2006
India
botcore.ai/
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Company InformationZoom Communications
Founded: 2011
United States
www.zoom.com/en/products/virtual-agent/
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Categories |
Categories |
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Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
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Integrations
Amazon Lex
Amazon Polly
Amazon Rekognition
Azure Machine Learning
Cal ID
Dialogflow
IBM Watson
LUIS
Microsoft Azure
Zoom Workplace
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Integrations
Amazon Lex
Amazon Polly
Amazon Rekognition
Azure Machine Learning
Cal ID
Dialogflow
IBM Watson
LUIS
Microsoft Azure
Zoom Workplace
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