Telia ACE

Telia ACE

Telia Company
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About

Bonvoice is a unified business communication platform offering cloud telephony, IVR, call routing, call recording, auto dialers, CRM integrations, and AI-powered analytics. It enables seamless omnichannel communication, automation, and scalable customer engagement, helping businesses improve efficiency, responsiveness, and overall customer experience.

About

Telia ACE is the leading contact center solution in the Nordic region, with over 100,000 daily users and more than 350 million interactions annually. It offers a seamless omnichannel experience that unifies customer communication across voice, chat, text, and digital channels in a single platform. The solution integrates smoothly with most third-party platforms to support every step of the customer journey. Telia ACE combines cutting-edge AI technologies, including speech recognition and deep learning, with a human touch to deliver innovative, efficient customer experiences. It offers extensive tools like automation, video integration, smart knowledge bases, and data-driven analytics to help organizations transform digitally and improve service quality. Recognized as a market leader, Telia ACE is trusted by both private and public sector organizations for its reliability and forward-looking capabilities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

SMEs & Startups,Enterprise Businesses,Customer Support Teams ,Call Centers,Sales Teams,Inside Sales,CEO,CXO,IT Managers,Customer Experience (CX) Managers,Operations Heads

Audience

Nordic enterprises and public sector organizations seeking an advanced, AI-powered omnichannel contact center solution to enhance customer engagement and operational efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹1499/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Bonvoice
Founded: 2018
India
bonvoice.com

Company Information

Telia Company
Founded: 1853
Sweden
ace-showcase.com

Alternatives

Alternatives

Telia CDN

Telia CDN

Telia Company

Categories

Categories

Integrations

Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine

Integrations

Boost.ai
Calabrio Quality Management
Centrical
Feelingstream
Findity
Microsoft Dynamics 365
Microsoft Dynamics 365 Business Central
Nexetic
Salesforce
TeamEngine
Claim Bonvoice and update features and information
Claim Bonvoice and update features and information
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