OrboxORBCOM
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Related Products
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About
We deliver a cutting-edge and customizable Cloud UC (unified communications) service – built with reliable, carrier-grade network hardware and software manufactured by the best-of-breed firms, such as Cisco, BroadSoft, IBM, and ACME Packet, all deployed as a geo-redundant solution. Our device agnostic call client features tight and seamless integrations with today’s leading productivity tools, such as G-Suite, Office 365, Salesforce, and Zendesk. Along with a slew of calling functions, Dialer automatically presents relevant caller interactions and data — allowing for more personalized and satisfactory calls. BluIP is a Tier1 provider, integrator, and developer of Cloud Communications, Contact Center and customized applications. With a strong development culture and integration capabilities, we ensure that we deliver desired outcomes with white-glove implementation and support to customers with standard or complex requirements.
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About
Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that want a powerful cloud UC system
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Audience
Companies searching for a powerful Call Center solution to improve customer service
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBluIP
Founded: 2011
United States
www.bluip.com/solutions/cloud-pbx
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Company InformationORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP Features
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Unified Communications Features
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Salesforce
Descartes Fleet Performance Management
Google Workspace
Microsoft 365
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
MySQL
PostgreSQL
SQL Server
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Integrations
Salesforce
Descartes Fleet Performance Management
Google Workspace
Microsoft 365
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
MySQL
PostgreSQL
SQL Server
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