BlackBeltHelp Enroll360

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BlackBeltHelp:

About

BlackBeltHelp produces OneStop, the leading artificial intelligence, and predictive analytics-powered higher education customer service and student success SaaS platform which is used by over 200 institutions and supports over 6 million students. Colleges and universities partner with BlackBeltHelp to provide an Amazon-like customer service experience, retain students and increase enrollment. BlackBeltHelp also supports schools districts and healthcare organizations. Delivers relevant information for students’ multiple requests at a single place while reducing the number of help desk interactions. Technology-driven & personalized 24x7 support to ensure student as well as institutional success. Implement conversational AI to create a robust self-service experience that supports your institution & students. A personalized & focused outbound SMS campaign to communicate right information to students that empowers them to take a specific action.
Enroll360:

About

Enroll360 is EAB’s enrollment management solution for colleges and universities. It combines recruitment marketing, student data and analytics, and expert guidance across the recruitment funnel. Its services and tools support prospect search and inquiry nurturing, application engagement, financial-aid strategy, and yield. Cultivate and Apply support student acquisition and applications; Aid provides aid-policy and award-activity analysis, and Yield uses surveys and national data to inform conversion work. A Conversation Agent in Cultivate and Apply engages prospects through outbound email, landing pages, and two-way SMS. Recruitment resources through Appily include student leads, virtual tours, direct admission, and international recruitment. EAB experts work as an extension of institutional enrollment teams to help colleges attract, engage, and enroll students.
BlackBeltHelp:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Enroll360:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
BlackBeltHelp:

Audience

Education institutions and administrators seeking a solution to track detailed information about students, parents, and operations
Enroll360:

Audience

College and university enrollment and admissions teams seeking recruitment marketing, student acquisition, application engagement, financial-aid strategy, and yield support.
BlackBeltHelp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Enroll360:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
BlackBeltHelp:

API

Offers API Not Supported
Enroll360:

API

Offers API Not Supported
BlackBeltHelp:

Screenshots and Videos

Enroll360:

Screenshots and Videos

No images available
BlackBeltHelp:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Enroll360:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
BlackBeltHelp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Enroll360:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BlackBeltHelp:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Enroll360:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
BlackBeltHelp:

Company Information

BlackBeltHelp
Founded: 2012
United States
www.blackbelthelp.com
Enroll360:

Company Information

EAB
Founded: 2007
United States
eab.com/solutions/enroll360/
BlackBeltHelp:

Alternatives

Enroll360:

Alternatives

BlackBeltHelp:
BlackBeltHelp:
BlackBeltHelp:
BlackBeltHelp:
Enroll360:
BlackBeltHelp:

Categories

Chatbot Supported
Help Desk Supported
Higher Education Supported
Enroll360:

Categories

BlackBeltHelp:

Higher Education Features

Admissions Management Supported
Alumni Management Not Supported
Assessment Management Not Supported
Curriculum Management Not Supported
Faculty / Staff Management Not Supported
Financial Aid Management Supported
Fundraising Management Not Supported
Housing Management Not Supported
Scheduling Not Supported
Student Information / Records Not Supported
Student Portal Not Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported
BlackBeltHelp:

Integrations

PowerSchool Naviance CCLR Not Supported
Enroll360:

Integrations

PowerSchool Naviance CCLR Supported
BlackBeltHelp:
Claim BlackBeltHelp and update features and information
Claim BlackBeltHelp and update features and information
Enroll360:
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