Audience
Education institutions and administrators seeking a solution to track detailed information about students, parents, and operations
About BlackBeltHelp
BlackBeltHelp produces OneStop, the leading artificial intelligence, and predictive analytics-powered higher education customer service and student success SaaS platform which is used by over 200 institutions and supports over 6 million students. Colleges and universities partner with BlackBeltHelp to provide an Amazon-like customer service experience, retain students and increase enrollment. BlackBeltHelp also supports schools districts and healthcare organizations. Delivers relevant information for students’ multiple requests at a single place while reducing the number of help desk interactions. Technology-driven & personalized 24x7 support to ensure student as well as institutional success. Implement conversational AI to create a robust self-service experience that supports your institution & students. A personalized & focused outbound SMS campaign to communicate right information to students that empowers them to take a specific action.
Other Popular Alternatives & Related Software
Engage2Serve
Engage2Serve (e2s) is a global provider of Student Lifecycle CRM solutions for colleges and universities. We help institutions transform student experience and engagement from their first interaction all the way to enrollment, class start to graduation, and for a lifelong relationship with the alumni. This includes career and mentoring modules as well. The entire solution is on a single platform, mobile-first for students, cloud-based, amazingly intuitive and quick to go live. Research confirms that timely, responsive and appropriate outreach to the prospective student sets an institution apart from other competing ones. Students have a multitude of higher education options. Therefore, it is incumbent on the institution’s Marketing and Admission departments to understand today’s student behavior and cater to their needs in a perceptive manner.
Learn more
Academia ERP
Academia by Serosoft is an AI-powered Student Information System (SIS) and Education ERP designed for universities, colleges, and higher education institutions. It provides end-to-end student lifecycle management, helping institutions streamline processes from admissions and enrollment to academics, examinations, fees, graduation, and alumni engagement.
Trusted by 400+ institutions across 32 countries, Academia empowers more than 1 million learners and educators worldwide. Its cloud-native platform brings academic, administrative, financial, and student data together in one unified system.
Key capabilities include admissions management, student records, program and course management, attendance, examinations, fee management, analytics, dashboards, integrations, and AI-powered insights. With configurable workflows, real-time reporting, and scalable architecture, Academia helps institutions improve operational efficiency, strengthen decision-making, and deliver a connected digital
Learn more
Full Fabric
Full Fabric is an all-in-one commerce platform built exclusively for higher education institutions to manage, market, and sell their academic programs with the seamless experience students expect. It unifies recruitment, admissions, enrollment, and student management into one modern, cloud-based system. The platform empowers universities to personalize student journeys, automate workflows, and replace fragmented tools with a single, connected infrastructure. With features like a mobile-first student portal, real-time analytics, and open API integrations, Full Fabric enables institutions to operate efficiently and deliver exceptional engagement at every stage. Implementation takes just 6–8 weeks, ensuring quick adoption across departments. Trusted by global institutions like ESMT Berlin and Stockholm School of Economics, Full Fabric is redefining how higher education connects with students—from first click to lifelong learning.
Learn more
CourseLeaf
CourseLeaf was built with the belief that, to thrive, a campus needs intuitive software that adapts to their unique institutional processes, drives accuracy across complex systems, and continually innovates to meet the changing needs of higher education for student success. Students who attend colleges and universities with CourseLeaf more easily identify and enroll in courses that allow them to graduate on time and with skills that lead to lifetime career success. Faculty and Administrators who use CourseLeaf can efficiently share accurate and timely data throughout campus, empowering departments to more easily develop and schedule courses that are impactful to students. CourseLeaf is more than a software, it’s a full platform of support. From our 24/7 live support access to our weekly training sessions and managed software updates, we are here and ready to help you succeed. And the best part, all support is included as a CourseLeaf client.
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
BlackBeltHelp
Founded: 2012
United States
www.blackbelthelp.com
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
BlackBeltHelp Frequently Asked Questions
BlackBeltHelp Product Features
Artificial Intelligence
Chatbot
Supported
Process/Workflow Automation
Supported
For Healthcare
Not Supported
For Sales
Not Supported
For eCommerce
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Not Supported
Natural Language Processing
Not Supported
Predictive Analytics
Not Supported
Rules-Based Automation
Not Supported
Virtual Personal Assistant (VPA)
Not Supported
Help Desk
Real-time Chat
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
IT Asset Management
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
Higher Education
Admissions Management
Supported
Financial Aid Management
Supported
Alumni Management
Not Supported
Assessment Management
Not Supported
Curriculum Management
Not Supported
Faculty / Staff Management
Not Supported
Fundraising Management
Not Supported
Housing Management
Not Supported
Scheduling
Not Supported
Student Information / Records
Not Supported
Student Portal
Not Supported
