Zoho FSM

Zoho FSM

Zoho
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About

Empower your customers and partners by providing them the visibility they need. With communities, your customers and partners can engage with you 24/7 using online portals, which will help drive higher rates of customer satisfaction, low service delivery cost and increased sales. Store all of your account related information in the form of Prospects, Customers and Vendors. ​ The 360-degree page provides a holistic view of your Account's Contacts, Quotes, Work Orders, Installed Products, Sites, and Contract specific documents. ​ Maintain additional account information such as billing addresses, shipping addresses, tax information & contact information. Setup approval processes for your quotations and contracts. ​ Provide quotations to your customers for potential sales and service orders. ​ Calculate your Sale Taxes automatically with up-to-date sales tax tables.

About

Zoho FSM is an end-to-end, cloud-based field service management platform. It streamlines operations and helps deliver unparalleled service experiences.  Zoho FSM optimizes the work order management process, from receiving requests and sending estimates to creating work orders and service appointments. It helps schedule the ideal resources based on availability, skill, and proximity on the Dispatch Console. The Zoho FSM mobile app helps in handling tasks on the go. Field agents can access job details, log travel time, enter timesheets, share notes and images, and raise invoices from the job site. Zoho FSM supports one-click invoicing and online payment gateways through the Zoho Finance Suite integration. It also integrates with Zoho CRM and Zoho Inventory for customer management and inventory tracking. Zoho FSM can be tailored to suit different industries. It also allows automating repetitive tasks and connecting with third-party applications for other business functions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a solution to improve their field service operations

Audience

Service businesses, manufacturers and contractors looking for a one-stop field service management platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75 per month
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BiznusSoft
Founded: 2013
United States
www.biznussoft.com/field-service

Company Information

Zoho
Founded: 1996
India
www.zoho.com/fsm/

Alternatives

CSOne

CSOne

Libran Business Systems

Alternatives

FSM Grid

FSM Grid

FSM Global
The Service Manager

The Service Manager

Shining Brow Software
Workforce Manager

Workforce Manager

AutoVu Solutions
Quadra

Quadra

ERTH Corporation

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management Features

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Integrations

Bigin by Zoho CRM
Docusign
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Sage 500
Salesforce
WhatsApp
Zapier
Zoho Books
Zoho CRM
Zoho Desk
Zoho Flow
Zoho Inventory
Zoho Invoice

Integrations

Bigin by Zoho CRM
Docusign
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Sage 500
Salesforce
WhatsApp
Zapier
Zoho Books
Zoho CRM
Zoho Desk
Zoho Flow
Zoho Inventory
Zoho Invoice
Claim BiznusSoft Field Service and update features and information
Claim BiznusSoft Field Service and update features and information
Claim Zoho FSM and update features and information
Claim Zoho FSM and update features and information