Audience
Service businesses, manufacturers and contractors looking for a one-stop field service management platform
About Zoho FSM
Zoho FSM is an end-to-end, cloud-based field service management platform. It streamlines operations and helps deliver unparalleled service experiences.
Zoho FSM optimizes the work order management process, from receiving requests and sending estimates to creating work orders and service appointments. It helps schedule the ideal resources based on availability, skill, and proximity on the Dispatch Console. The Zoho FSM mobile app helps in handling tasks on the go. Field agents can access job details, log travel time, enter timesheets, share notes and images, and raise invoices from the job site.
Zoho FSM supports one-click invoicing and online payment gateways through the Zoho Finance Suite integration. It also integrates with Zoho CRM and Zoho Inventory for customer management and inventory tracking.
Zoho FSM can be tailored to suit different industries. It also allows automating repetitive tasks and connecting with third-party applications for other business functions.
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Pricing
Starting Price:
$30 per month
Pricing Details:
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free, Standard and Professional and Premium editions available.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Zoho
Founded: 1996
India
www.zoho.com/fsm/
Videos and Screen Captures
Advanced Work Order Management
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online
Zoho FSM Frequently Asked Questions
Q: What kinds of users and organization types does Zoho FSM work with?
Zoho FSM works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Zoho FSM support in their product?
Zoho FSM supports these languages: English.
Q: What kind of support options does Zoho FSM offer?
Zoho FSM offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Zoho FSM integrate with?
Zoho FSM integrates with: Bigin by Zoho CRM, WhatsApp, Zapier, Zoho Books, Zoho CRM, Zoho Desk, Zoho Flow, Zoho Inventory, and Zoho Invoice.
Q: Does Zoho FSM have an API?
Yes, Zoho FSM has an API.
Q: Does Zoho FSM have a mobile app?
Yes, Zoho FSM has a mobile app for Android and iPhone.
Q: What type of training does Zoho FSM provide?
Zoho FSM provides training in the form of documentation, webinars, and videos.
Q: Does Zoho FSM offer a free trial?
Yes, Zoho FSM offers a free trial.
Q: How much does Zoho FSM cost?
Pricing for Zoho FSM starts at $30 per month.
Q: What pricing for support is available for Zoho FSM?
Zoho FSM offers support included with purchase.
Zoho FSM Product Features
Field Service Management
Billing & Invoicing
Supported
Contact Database
Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Contract Management
Not Supported
Electronic Signature
Not Supported
Routing
Not Supported
Tradesman Job Management
Customer Database
Supported
Dispatch Management
Supported
For Builders
Supported
For Electricians
Supported
For Field Service Businesses
Supported
For HVAC
Supported
For Plumbers
Supported
For Roofers
Supported
Invoicing
Supported
Job Tracking
Supported
Payments
Supported
Quoting
Supported
Reporting
Supported
Scheduling
Supported
Time Tracking
Supported
Contract Management
Not Supported
