Bitrix24 vs. Flowlu Comparison


Bitrix24	Flowlu Cloud22 LLC	+	+
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About Bitrix24 replaces a fragmented app stack with a single workspace combining CRM, project management, and collaboration tools. Trusted by 15 million companies, Bitrix24 brings all business operations into one central hub. The CRM manages lead tracking, automated pipelines, and an omnichannel contact center. For daily teamwork, Bitrix24 provides chats, HD video calls, shared calendars, corporate mail, and document co-editing, alongside Kanban boards and Gantt charts to track project dependencies. CoPilot AI assistant is embedded throughout the platform and serves as a secure assistant that handles routine writing, summarizes long client conversations, creates tasks from notes, and helps teams work faster. A generous free plan supports unlimited users. For growth, flat-rate pricing charges one fixed fee for the entire company, eliminating per-user costs. The mobile app gives remote access, while the self-hosted edition deploys on private servers with open source-code access.	About A comprehensive, all-in-one solution for business management and team collaboration. Streamline your workflow and propel business growth to new heights. Experience seamless integration of powerful features: CRM: Effectively manage customer relationships through contact management, lead generation, and sales pipelines. Project & Task Management: Plan, organize, and monitor projects using intuitive tools like Kanban boards, Gantt charts, and real-time progress reports. Document Builder: Easily create professional quotes, invoices, proposals, and other essential documents. Financial Management: Keep track of revenue, expenses, and cash flow with insightful financial reports. Knowledge Base & Mind Maps: Build a centralized repository of company knowledge, FAQs, and training materials for easy access and reference. Client Portal: Offer clients secure access to project updates, invoices, documents, and communication channels for enhanced collaboration.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Small to mid-sized businesses, growing teams, and enterprises seeking an all-in-one digital workspace to unify sales, projects, and collaboration.	Audience Small and mid-size business
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $ 49 per month 100% Free Unlimited Users Free Version Supported Free Trial Supported	Pricing $15 USD/mo Free: $0 USD/mo Solo: $15 (19) USD/mo Team: $39 (49) USD/mo Business: $79 (99) USD/mo Professional: $159 (199) USD/mo Enterprise: $263 (329) USD/mo Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.3 / 5 features 4.5 / 5 design 4.5 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 4.9 / 5 Read all reviews
Pros & Cons from Real Users Pros We like that the website provides us with a time to manage and schedule job interviews, because it is easy to follow up with its multi-channel system. Also, Bitrix24 unites the elaboration of internet stores and that of chasing expenses, this way, you will be able to have one internet commerce and keep track of another's accounting. It is important to note that it quickly becomes part of the most important Facebook advertisements. I like the fact that Bitrix24 has a tool that allows us to manage different types of documents and collaborate on them, it synchronizes with our desktop computers and documents our workflow thanks to its features, as well as integrate it with other third party applications that are cloud based. It also has a great management of workflows thanks to its time tracking tools, it is easy to work on different tasks and calculate the time each of these tasks will take, generate reports that summarize the time management to know how one is doing in this aspect and integrate the calendar to keep my schedule updated in real time, as well as share it with other members to know everyone’s assigned tasks and schedules. With Bitrix24, it is very easy to keep track of all the sales that come into the company and get fully detailed reports on them, it is possible to track prospects and know what is interesting to them about our products, and offer them the best solution for them to become an actual purchaser and a current client of us. The collaboration within Bitrix24 is possible thanks to the organization of projects, tasks, the possibility to communicate and choose between calls, messages and video calls to talk about different things, it is a helpful tool to increase the power of multi tasking and work simultaneously alongside other employees to do multiple tasks that are varied and increase our sales and customer experience as a result. Possibility of creating websites for our company, in addition to this you can make videoconferences from the same tool, with which productive meetings are generated for the company, since they discuss the reports made and allows to increase the effectiveness of decision making. Thanks to Bitrix24, we have been able to integrate several management tasks to our main system, both internal and external task and project management, personalized database management for all our clients and the management of prospect qualification and negotiations have been a success with Bitrix24 management. Within this customer relationship management service it is extremely easy to manage workflows within projects, so that they are kept in order and up to date. In Bitrix24 we include all the data collected from sales reports for each of the projects we finish and decide to release, and there have never been any problems with it. Cons The access permissions are too generous with the information of opponents and employees in general, so there is a danger of it being changed. It is difficult to keep track of tasks based on their status, as they are often not scheduled. Bitrix24 does not offer the possibility to manage the content of online stores, because it does not have an image or text editor. This detracts somewhat from the creation of stores, since it is necessary to purchase external software in order to fully optimize them. Sadly, the customer service and support team is not very reliable, we have tried to reach out to them and they take a while to get back to us, and when they do it usually is something that we already had to figure out on our own thanks to the unresponsiveness of the support team. Also, I think that the different structures that Bitrix24 provides makes it difficult to choose one that will work for the team environment and will really provide the full potential, so it definitely took a little more time to figure out the organization method that really worked for us and figure out how to implement it into our projects and our sales. We would like it to include some payment processor, it is one of the few things that we can not perform, being a CRM software, this function is vital for the development of companies, as we are forced to find third-party software that sometimes are not entirely reliable or are very expensive. Bitrix24 should improve the reminder notifications for the tasks we forget to do as they sometimes arrive too late, as well as improve the form of registrations because they are not set up properly. Bitrix24 has an integrated human resources manager, but this is very low performance by not allowing us to make extensive graphs, or at least include the absences of each seller, or record all requests that our employees make on the platform. It would be excellent to centralize this information.	Pros & Cons from Real Users Pros Works very well after the last update. Really love that the CRM module has all essential features and they’re fully customizable. And I tried the Agile module. There are lots of handy tools for task and project management. I guess I’m going to work more often in this module. The main point is that Flowlu has automations. And these automations are not only for the CRM module, but also for tasks, accounting and Agile. It saves much time. I use Flowlu to manage my building projects. As I'm new in such a software, I tried to find something affordable and fully featured at that time. I started to use Flowlu with a 14-day trial and I was so impressed that switched to the subscription. I was mostly impressed with tools for project management, because I've never heard of Agile and it was first time for me to try it. But Agile is not really suits my need, so I currently use the Project module. I like that I can break my projects into stages , link tasks and monitor progress step-by step. My team is using Flowlu as well, so we communicate mostly in group and project chats. It's really handy, because before Flowlu we communicated via messengers, but most of our projects were on excel, so it took lots of time on switching between pages. Thanks to Flowlu, I have more time for important tasks right now, because most of routine is on Flowlu's automations right now. It saves a lot of money on using other apps, because you don't have to use them while there is Flowlu. Really, it has everything that I need, even integrations with Gmail and Google Calendar. I used Zoho before, but switched to Flowlu because of the pricing and poor Zoho Interface. Thanks to Flowlu, there is a CSV import and export, so I moved quickly. I’ve found Flowlu as a CRM solution for my startup, but as it has lots of other tools for task and project management I’m using it to manage all of my projects right now. I have never been using such a software before, so it was essential for me to Flowlu is a user-friendly solution with intuitive interface. Our team is not a big one, so Flowlu saves much time for more profitable things because of CRM and finance automation. Now, I don’t have to send and set up invoices manually, I just create templates and use recurring invoices with online payments. There are lots of online payment solutions, so you can find the one that suits you. I also use email integrations to automatically send eoffers and follow-ups to clients. It's extremely easy with automation rules for pipelines, because it works once you set it up. And the main point is that Flowlu is affordable and has a discount for annual subscription. Moreover, you don’t have to pay for each person and you pay for the whole team. Most of my time I work remotely, and even if my team is not that big, it was hard to communicate with them and manage all projects in a bunch of apps, so I’ve started to use all-in-one tools. I've been with Flowlu since 2019 and it was an amazing experience, they’re always developing and I’m excited about what features they are going to add with the next update! The first thing that has made me purchase Flowlu is task management features. I didn’t like keeping my data and managing tasks in two different apps, but with Flowlu, I can easily perform such things in one place and at the same time! My team is using Flowlu as well, so we’re communicating through chats or even in comments. I was really surprised that there are comment sections in each project, it made our interaction more efficient because we can discuss all details on the spot. The second thing is that Flowlu is cloud-based, so I can use it even on my phone with a mobile app. All my data, projects and tasks are still with me whenever I am at that moment. I’m so happy not to be worried about losing my data or communication with the team when I’m on a business trip, which means a lot for me. Cons There was an issue with loading speed, but it was quickly fixed and I have no bad experience with Flowlu beyond that. There is no missing features but an e-signature. And the support chat is responding too slow, but it's a common problem when it comes to cloud-based software. Support team sometimes is not responding, but you can request a response on the Flowlu FB community. Sometimes it takes too much time for the support team to answer. It was hard to get used to the mobile app, but I guess it’s just my thing :)
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information Bitrix24 Founded: 1998 United States www.bitrix24.com	Company Information Cloud22 LLC Founded: 2016 United Arab Emirates flowlu.com
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Categories Business Management Supported Collaboration Supported Communications Supported Content Collaboration Supported CRM Supported Customer Communications Management Supported Digital Workplace Supported eCommerce Supported Email Marketing Supported Email Tracking Supported Healthcare Supported Help Desk Supported Human Resources Supported Insurance CRM Supported Internal Communications Supported Kanban Supported Knowledge Management Supported Lead Management Supported Live Chat Supported Marketing Automation Supported Portal Supported Process Mapping Supported Project Management Supported Remote Work Supported Scrum Supported Task Management Supported Team Communication Supported Time Tracking Supported Website Builder Supported Work Management Supported Workflow Management Supported	Categories Agile Project Management Tools Supported Billing and Invoicing Supported Business Management Supported CRM Supported Knowledge Management Supported Task Management Supported Team Communication Supported Time Tracking Supported
Business Management Features Billing & Invoicing Supported CRM Supported Employee Management Supported Financial Management Supported Inventory Management Supported Marketing Management Supported Order Management Supported Point of Sale (POS) Supported Project Management Supported Purchasing Supported Scheduling Supported Time & Expense Tracking Supported Training Management Supported Vendor Management Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Knowledge Management Features Artificial Intelligence (AI) Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Supported Task Management Supported Video Conferencing Supported Time Tracking Features Automatic Time Capture Supported Billable & Non-Billable Hours Supported Billing & Invoicing Supported Employee Database Supported Expense Tracking Supported Mobile Time Tracking Supported Multiple Billing Rates Supported Offline Time Tracking Supported Online Time Tracking Supported Overtime Calculation Supported Time per Project Reporting Supported Timesheet Management Supported Vacation / Leave Tracking Supported Show More Features Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Content Collaboration Features Client Portal Supported Cloud Storage Supported Digital Asset Management Not Supported Document Creation / Editing Supported Document Management Supported Electronic Signature Supported Feedback Management Not Supported File Sharing Supported Messaging / Discussion Supported Real-Time / Interactive Editing Supported Roles / Permissions Supported Search Supported Version Control Supported Video / Image Editing Not Supported Workflow / Approval Process Supported Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Supported Digital Workplace Features Activity / News Feed Supported Calendar Management Supported Chat / Messaging Supported Content Management Supported Document Management Supported Employee Directory Supported File Sharing Supported Knowledge Management Supported Surveys & Feedback Not Supported Task Management Supported Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Not Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Email Tracking Features A/B Testing Supported Audience Segmentation Supported Campaign Management Supported Event-Based Notifications Supported Location Tracking Supported Team Management Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Human Resources Features 360 Degree Feedback Supported Applicant Tracking Supported Attendance Management Supported Benefits Management Not Supported Career Development Planning Supported Compensation Management Not Supported Compliance Management Not Supported Employee Database Supported Employee Lifecycle Management Supported Onboarding Supported Payroll Management Not Supported Performance Management Supported Recruiting Management Supported Self Service Portal Supported Succession Planning Not Supported Time & Attendance Management Supported Time Off Management Supported Timesheets Supported Training Management Supported Internal Communications Features App Integration Not Supported Blogs Supported Chat/Messaging Supported Email Management Supported Employee Directory Supported Event Calendar Supported Newsletter Management Supported Photo Gallery Supported Social Sharing Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Kanban Features Collaboration Tools Supported Dependency Tracking Supported KPI Monitoring Supported Milestone Tracking Supported Multi-Board Supported Prioritization Supported Project Planning Supported Roadmapping Supported Supports Scrum Supported Task Management Supported Time Tracking Supported Lead Management Features Activity Tracking Supported Campaign Management Supported Lead Capture Supported Lead Distribution Supported Lead Nurturing Supported Lead Scoring Supported Lead Segmentation Supported Pipeline Management Supported Prospecting Tools Supported Source Tracking Supported Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Supported Sales Intelligence Supported Search Marketing Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported Portal Features Chat Supported Collaboration Supported Content Management Supported Document Management Supported File Sharing Supported Search Supported Project Management Features Agile Methodologies Supported Budget Management Not Supported Client Portal Supported Collaboration Tools Supported Cost-to-Completion Tracking Supported Customizable Templates Supported Gantt Charts Supported Idea Management Supported Kanban Board Supported Milestone Tracking Not Supported Portfolio Management Not Supported Resource Management Supported Time & Expense Tracking Supported Traditional Methodologies Supported Remote Work Features Collaboration Supported Credential Management Supported Electronic Signature Supported Employee Monitoring Supported Live Chat Supported Meeting Management Supported Project Management Supported Remote Access Supported Remote Support Supported Screen Sharing Supported Softphone Supported Task Management Supported Time Zone Tracking Supported Video Chat Supported Web Conferencing Supported Scrum Features Backlog Management Supported Collaboration Board Supported Daily Reports Supported Iteration Management Supported KPI Monitoring Supported Milestone Tracking Supported Prioritization Supported Progress Tracking Supported Release Planning Supported Roadmapping Supported Sprint Planning Supported Task Management Supported Website Builder Features Auto Update Supported Content Import / Export Supported Drag & Drop Supported Invoices Supported Landing Pages / Web Forms Supported Newsletter Management Not Supported Online Booking Supported Online Store Builder Supported Pre-built Templates Supported Real Time Editing Supported SEO Supported Survey Builder Not Supported White Label Not Supported Work Management Features Access Roles / Permissions Supported Calendar Management Supported Collaboration Tools Supported CRM Supported File Storage / File Sharing Supported Kanban Supported Messaging / Discussion Supported Performance Metrics Supported Project Management Supported Reporting / Analytics Supported Resource Management Supported Strategic Planning Supported Task Management Supported Time Tracking Supported Version Control Supported Workflow Management Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Supported Mobile Access Supported No-Code Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported eCommerce Features Catalog Management Supported Channel Management Supported CRM Supported Customer Accounts Supported Data Security Supported Email Marketing Supported Inventory Management Supported Kitting Not Supported Loyalty Program Not Supported Mobile Access Supported Multi-Store Management Supported Order Management Supported Product Configurator Supported Promotions Management Supported Returns Management Supported Reviews Management Not Supported SEO Management Supported Shopping Cart Supported Templates Supported	Business Management Features Billing & Invoicing Supported CRM Supported Employee Management Supported Financial Management Supported Inventory Management Supported Marketing Management Supported Order Management Not Supported Point of Sale (POS) Not Supported Project Management Supported Purchasing Not Supported Scheduling Supported Time & Expense Tracking Supported Training Management Supported Vendor Management Not Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Not Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Not Supported Mobile Access Supported Quotes / Proposals Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Not Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Not Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Supported Spreadsheet View Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported Team Communication Features Activity / News Feed Supported Audio Calls Not Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Not Supported Time Tracking Features Automatic Time Capture Not Supported Billable & Non-Billable Hours Supported Billing & Invoicing Supported Employee Database Supported Expense Tracking Supported Mobile Time Tracking Supported Multiple Billing Rates Supported Offline Time Tracking Not Supported Online Time Tracking Supported Overtime Calculation Not Supported Time per Project Reporting Supported Timesheet Management Supported Vacation / Leave Tracking Supported Show More Features Agile Project Management Tools Features Backlog Management Supported Feedback Management Not Supported Gantt/Timeline View Supported Kanban Board Supported Prioritization Supported Request Management Supported Resource Management Not Supported Retrospectives Management Supported Status Tracking Supported Supports Scrum Supported Team Management Supported Template Management Supported Workflow Management Supported Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Not Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Not Supported Hourly Billing Supported Invoice History Supported Mobile Payments Not Supported Multi-Currency Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported
Integrations Google Drive Supported Jira Supported JivoChat Supported Mailchimp Supported Pabbly Connect Supported PayPal Supported Stackreaction Supported Stripe Supported Telegram Supported Tilda Supported Viber Supported WhatsApp Supported Zadarma Supported Zendesk Supported AccessOwl Supported Acefone Supported B2Metric Supported Bitium Supported QuickBooks Online Supported Sage Accounting Supported Show More Integrations View All 134 Integrations	Integrations Google Drive Supported Jira Supported JivoChat Supported Mailchimp Supported Pabbly Connect Supported PayPal Supported Stackreaction Supported Stripe Supported Telegram Supported Tilda Supported Viber Supported WhatsApp Supported Zadarma Supported Zendesk Supported AccessOwl Not Supported Acefone Not Supported B2Metric Not Supported Bitium Not Supported QuickBooks Online Not Supported Sage Accounting Not Supported Show More Integrations View All 36 Integrations
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