Bird

Bird

3.5 out of 5 stars
+
+

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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

ValueText is a multi-channel messaging app for Salesforce. ValueText supports channels like SMS, WhatsApp, Telegram, and more. Easily start texting through SMS or WhatsApp from any records in Salesforce such as contacts, leads, opportunities and even your custom objects. Respond to customers using our Chat Console or Converse Inbox. Manage all the conversations in one place, add custom labels, use dynamic templates, send files and audio messages, schedule texts, set up auto responses, and much more! Want to quickly send or schedule your SMS and WhatsApp messages to many people in bulk? Not a problem, with ValueText you can do it from List Views, Reports or Campaigns. Send custom messages or use templates and bots. Looking to increase your efficiency and save time? You can automatically send SMS and WhatsApp messages in Salesforce through native automation tools (e.g. instantly confirm scheduled appointments, send reminders, special offers, and more!)

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Salesforce users interested in a platform to easily send and receive SMS and WhatsApp messages in Salesforce

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

ValueText
Founded: 2017
India
valuetext.io

Alternatives

Alternatives

SMS Ninja

SMS Ninja

Ksolves India Limited
5.0 out of 5 stars
Mazzapper

Mazzapper

5.0 out of 5 stars
Message Blink

Message Blink

Sastorm Software LLC

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Bulk SMS Supported
SMS Marketing Supported
WhatsApp Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

WhatsApp Supported
Amio Supported
Authsignal Supported
Corezoid Supported
Craft CMS Supported
Grok Bot Supported
Kindo Supported
Lyftrondata Supported
Pipedream Supported
Servme Supported
Shopify Supported
SpinOffice CRM Supported
Stackreaction Supported
Tattoogenda Supported
Telegram Not Supported
WooCommerce Supported
Zapier Supported
Zuhal Supported
iController Supported
respond.io Supported

Integrations

WhatsApp Supported
Amio Not Supported
Authsignal Not Supported
Corezoid Not Supported
Craft CMS Not Supported
Grok Bot Not Supported
Kindo Not Supported
Lyftrondata Not Supported
Pipedream Not Supported
Servme Not Supported
Shopify Not Supported
SpinOffice CRM Not Supported
Stackreaction Not Supported
Tattoogenda Not Supported
Telegram Supported
WooCommerce Not Supported
Zapier Not Supported
Zuhal Not Supported
iController Not Supported
respond.io Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
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Claim ValueText and update features and information