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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Permission-based message delivery for large enterprises. One platform. Multiple message formats. A single enterprise API. Solutions for digital publishers and media companies, local governments, utilities, and service providers of all shapes and sizes. Designed for the way your organization works. Built with teams, departments and workflow. Ready to integrate with any of your back-end systems. Delivery across multi-channels for all types of enterprise needs, from real-time transaction messages such as e-bills, paperless receipts, reminders, and notifications to ad hoc recurring and triggered campaigns. All-in-one B2C messaging for enterprise. Delivered as a modular, software-as-a-service feature-rich platform designed from the ground-up to service the unique needs of enterprise.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Enterprises looking for a powerful Email Marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$20 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Upaknee
Founded: 2008
Canada
www.upaknee.com

Alternatives

Alternatives

MessageMadeEasy.com

MessageMadeEasy.com

Message Made Easy
OneSignal

OneSignal

OneSignal, Inc.

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Email Marketing Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Integrations

Activepieces Supported
Clinicminds Supported
Cognito Forms Supported
Easyflow Supported
Ema Supported
Grok Bot Supported
HostBill Supported
Infinity Call Tracking Not Supported
Kindo Supported
Make Supported
SaveMyLeads Supported
Saysimple Supported
SpinOffice CRM Supported
Staffcloud Supported
Sunshine Conversations Supported
WhatsApp Supported
WooCommerce Supported
Zapier Supported
Zoho Marketing Automation Supported
respond.io Supported

Integrations

Activepieces Not Supported
Clinicminds Not Supported
Cognito Forms Not Supported
Easyflow Not Supported
Ema Not Supported
Grok Bot Not Supported
HostBill Not Supported
Infinity Call Tracking Supported
Kindo Not Supported
Make Not Supported
SaveMyLeads Not Supported
Saysimple Not Supported
SpinOffice CRM Not Supported
Staffcloud Not Supported
Sunshine Conversations Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zoho Marketing Automation Not Supported
respond.io Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Upaknee and update features and information
Claim Upaknee and update features and information