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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Unipile is a unified API designed to integrate multiple communication channels, messaging, email, calendar, and more, into your software application. It provides over 500 endpoints that enable developers to connect platforms such as LinkedIn, WhatsApp, Instagram, Gmail, Outlook, and IMAP into a single unified inbox. With Unipile, you can send and retrieve messages across channels, manage calendars (Google/Outlook), sync conversations in real time, and maintain full historical context across channels. The API supports functions such as starting chats, retrieving message threads, scheduling events, and connecting profile data, all through the same interface. Use-cases include ATS/CRM software publishers, outreach tools, no-code builders, and AI agent platforms, anywhere multi-channel communication needs to be embedded into an application. Unipile also emphasizes rapid integration, developer-friendly documentation, and live support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Developers and SaaS companies in need of a solution to embed unified communication across many channels with minimal infrastructure

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

€49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Unipile
Founded: 2020
France
www.unipile.com

Alternatives

Alternatives

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Communication APIs Supported
Email APIs Supported
Unified APIs Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

WhatsApp Supported
CanopyDeploy Supported
Causal Supported
Cognito Forms Supported
Facebook Not Supported
Funnelforms Supported
Google Calendar Not Supported
HostBill Supported
Integrately Supported
LinkedIn Not Supported
Lyftrondata Supported
Microsoft Outlook Not Supported
Motileo Not Supported
Recruit CRM Not Supported
StarfishETL Supported
Tattoogenda Supported
VEVS Boat Rental Software Supported
WooCommerce Supported
Wufoo Supported
validTo Supported

Integrations

WhatsApp Supported
CanopyDeploy Not Supported
Causal Not Supported
Cognito Forms Not Supported
Facebook Supported
Funnelforms Not Supported
Google Calendar Supported
HostBill Not Supported
Integrately Not Supported
LinkedIn Supported
Lyftrondata Not Supported
Microsoft Outlook Supported
Motileo Supported
Recruit CRM Supported
StarfishETL Not Supported
Tattoogenda Not Supported
VEVS Boat Rental Software Not Supported
WooCommerce Not Supported
Wufoo Not Supported
validTo Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Unipile and update features and information
Claim Unipile and update features and information