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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

TopMessage is a complete enterprise message service designed to meet the needs of modern businesses that rely on direct, efficient customer communication. The platform allows companies to manage SMS and WhatsApp messaging through a single, centralized dashboard, making it easier to keep track of conversations, campaigns, and customer relationships. It offers features like: Shared inboxes for team collaboration Contact lists and tagging Automated follow-ups and scheduled messages Templates, filters, and smart message routing Mobile and desktop-friendly access TopMessage is ideal for businesses that want better organization, improved response times, and scalable communication workflows. Whether you're managing support, outreach, or marketing efforts, TopMessage makes every message more manageable — and more meaningful.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Companies that need an advanced messaging solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

24 .99€
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.2 / 5
ease 4.2 / 5
features 4.0 / 5
design 3.6 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • It is the best platform I ever used. I have integrated it in 5 minutes and get free credits to test the service.
  • Offers very easy-to-use API documentation, allowing you to handle verification with a single request. On top of that, the pricing is very flexible. I started using it in June and, overall, I have been able to optimize our SMS budget by 30% over the past 4 months.
  • N/A.
  • The dashboard is very user-friendly and requires no technical knowledge. I’ve already sent two WhatsApp campaigns, and the results were great for my e-commerce website.
  • I have integrated it within 5 minutes, easy and effective.

Cons

  • very easy integration Detailed reporting best customer support ever
  • The mobile version is currently lacking. Whenever, I am not with my MacBook i struggle.
  • This service is a scam, they make you purchase credits, and the SMS are not sent.
  • I had to wait more than a week to get a WhatsApp sender because I didn’t know a Meta-verified page was required.
  • I wasn’t able to troubleshoot my errors without help.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

TopMessage
Founded: 2024
United States
topmessage.com

Alternatives

Alternatives

MessageBot

MessageBot

MessageBot Solutions Pvt Ltd
SMS Ninja

SMS Ninja

Ksolves India Limited

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

WhatsApp Supported
Authsignal Supported
Causal Supported
Craft CMS Supported
Ema Supported
Funnelforms Supported
Gravity Forms Supported
Make Supported
Pipedream Supported
SaveMyLeads Supported
Shopify Supported
SpinOffice CRM Supported
Stackreaction Supported
Sunshine Conversations Supported
Tattoogenda Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
journy.io Supported
respond.io Supported

Integrations

WhatsApp Supported
Authsignal Not Supported
Causal Not Supported
Craft CMS Not Supported
Ema Not Supported
Funnelforms Not Supported
Gravity Forms Not Supported
Make Not Supported
Pipedream Not Supported
SaveMyLeads Not Supported
Shopify Not Supported
SpinOffice CRM Not Supported
Stackreaction Not Supported
Sunshine Conversations Not Supported
Tattoogenda Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported
journy.io Not Supported
respond.io Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim TopMessage and update features and information
Claim TopMessage and update features and information