Bird vs. Textedly Comparison


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About Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.	About SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies looking for an omnichannel communications platform	Audience Serves small and medium-sized businesses as well as large-scale enterprises.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $45 per month Free Version Supported Free Trial Not Supported	Pricing $24.00/month Starting at just $24 per month. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 3.5 / 5 ease 3.0 / 5 features 3.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business. Cons Super buggy, useless support. Both email and sms went to spam It worked great for me. Nothing to share about the con.	Pros & Cons from Real Users Pros The app is very professional looking and easy to use. The customer service is very responsive. They got me up and running it very little time. This is a great tool to keep my customers updated. Cons I didn't have any issues with Textedly. Customer service got me up and running it very little time.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Bird Founded: 2011 Netherlands bird.com	Company Information Textedly Founded: 2015 United States www.textedly.com
Alternatives Sendbird	Alternatives TextUs
Twilio Messaging Twilio	SlickText
CM.com	Text Request
TeleSign	TXTImpact
Vonage Communications APIs (Nexmo) Vonage View All	SimpleTexting Sinch View All
Categories Auto Dialer Supported Bulk SMS Supported Chat SDK & API Supported Communication APIs Supported Communications Platform as a Service (CPaaS) Supported Conversational Support Supported CRM Supported Email APIs Supported Email Deliverability Supported Email Marketing Supported Email Verification Supported Sales Dialers Supported SMS API Supported SMS Gateways Supported SMS Marketing Supported SMTP Supported Transactional Email Supported Voice Calling API & SDK Supported WhatsApp Marketing Supported	Categories Bulk SMS Supported Business Text Messaging Supported Customer Communications Management Supported Customer Engagement Supported Customer Experience Supported Customer Service Supported Customer Success Supported Mobile Marketing Supported Proactive Notification Supported SMS Gateways Supported SMS Marketing Supported
SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Not Supported Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Not Supported Video Content Not Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Not Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Customer Success Features Account Alerts Supported Account Management Not Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Supported Email Marketing Supported Engagement Monitoring Supported In-App Marketing Supported Location-Based Marketing Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported
Integrations Amio Supported Axis LMS Not Supported CanopyDeploy Supported Cognito Forms Supported Corezoid Supported Courier Supported Craft CMS Supported Easyflow Supported Ema Supported Gravity Forms Supported ProMLM iCON Supported Retently Supported SpinOffice CRM Supported Staffcloud Supported Sunshine Conversations Supported Tattoogenda Supported VEVS Car Rental Software Supported Zuhal Supported journy.io Supported validTo Supported Show More Integrations View All 54 Integrations	Integrations Amio Not Supported Axis LMS Supported CanopyDeploy Not Supported Cognito Forms Not Supported Corezoid Not Supported Courier Not Supported Craft CMS Not Supported Easyflow Not Supported Ema Not Supported Gravity Forms Not Supported ProMLM iCON Not Supported Retently Not Supported SpinOffice CRM Not Supported Staffcloud Not Supported Sunshine Conversations Not Supported Tattoogenda Not Supported VEVS Car Rental Software Not Supported Zuhal Not Supported journy.io Not Supported validTo Not Supported Show More Integrations View All 1 Integration
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