Telgorithm

Telgorithm

Telgorithm, Inc.
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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Companies that need a reliable messaging API provider, support with High Volume Text Messaging, Business Text Messaging, A2P 10DLC Registration and Campaign Vetting Support, in need of a Hosted Text Message Provider

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$0.00500 / SMS on 10DLC
See pricing page for details.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • Telgorithm was extremely responsive during the onboarding process. Their team worked very closely with us in understanding general SMS compliance and building the framework for our submissions to TCR. They are also very good at prompting the regulators to approve new campaign submissions faster.
  • Since our company has started using Telgorithm, almost all of the workflows I need have gotten quicker and much more efficient. The timeline and support to get 10DLC registrations across the line is top-notch. The overall support for hosting numbers and ensuring text message delivery is super fast. We have been able to get both registrations and delivery issues resolves within just a few hours! Not only are they saving our team time, but they are also saving our customers time.
  • Integrating with Telgorithm was fast and easy, even for our case, where we built out additional custom capabilities due to supporting multiple providers, and we were able to get customers using the system within two weeks. Their support team is fantastic and unmatched compared to any alternatives we have used in the past. It's wonderful to work with a team that is not only responsive but highly educated in the A2P 10DLC space, that can answer questions, even complicated ones, quickly. Their system is also proactive, and they have saved us hundreds of dollars in the first few weeks of use by alerting us to customers approaching their campaign limits. Overall, our campaign turnaround times have been less than 72 hours, and we've been able to get campaigns approved that other companies would never give us details on why they were getting rejected.
  • Telgorithm has proven to be a highly reliable and knowledgeable partner. Their team provides clear guidance, excellent communication, and prompt support whenever needed. They’ve simplified SMS compliance and delivery, ensuring everything runs smoothly behind the scenes.
  • Ease of integration. Very helpful customer service. They were there for us when we were just starting out and they've continued to grow with us.

Cons

  • The Campaign Registry api is not very fun to interface with but that's outside of Telgorithm's sphere of influence. It's also a necessity in order to manage your SMS compliance properly.
  • It would be helpful to have more specific delivery error codes if messages do fail. Also, it would be very helpful is there was an easy way to host phone numbers in Telgorithm, rather than going through the API/running a hosting command on the backend.
  • While the product has a solid API and documentation to work with, the UI doesn't support as many features as the API, meaning a larger engineering effort is required to support auxiliary use cases, such as number porting and hosting.
  • Compliance nuances can be complex, but Telgorithm does a great job making them easy to understand.
  • Everything has been great. There have been times when they didn't have a solution we needed and they've been honest and helpful.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Telgorithm, Inc.
Founded: 2021
United States
www.telgorithm.com

Alternatives

Alternatives

smsmode

smsmode

smsmode©

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

API Management Features

Access Control Not Supported
Analytics Supported
API Design Not Supported
API Lifecycle Management Not Supported
Dashboard Supported
Developer Portal Supported
Testing Management Not Supported
Threat Protection Not Supported
Traffic Control Not Supported
Version Control Not Supported

Integrations

Activepieces Supported
AledaMail Supported
BigCommerce Supported
Causal Supported
Cognito Forms Supported
Corezoid Supported
Integrately Supported
Propstack Supported
Quickwork Supported
Retently Supported
SaveMyLeads Supported
Shopify Supported
SpinOffice CRM Supported
StarfishETL Supported
WooCommerce Supported
Zapier Supported
iController Supported
journy.io Supported
n8n Supported
validTo Supported

Integrations

Activepieces Not Supported
AledaMail Not Supported
BigCommerce Not Supported
Causal Not Supported
Cognito Forms Not Supported
Corezoid Not Supported
Integrately Not Supported
Propstack Not Supported
Quickwork Not Supported
Retently Not Supported
SaveMyLeads Not Supported
Shopify Not Supported
SpinOffice CRM Not Supported
StarfishETL Not Supported
WooCommerce Not Supported
Zapier Not Supported
iController Not Supported
journy.io Not Supported
n8n Not Supported
validTo Not Supported
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