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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Fast, reliable chat features - deployed swiftly, enhancing engagement and user connectivity. Sceyt’s unique binary messaging protocol is like an express lane for your messages. Combining Protobuf and Websockets technology results in super low-latency. Conversations flow smoothly and responses are near-instant. Whether you want to offer financial advice, connect users with healthcare professionals, or provide ecommerce customer service, Sceyt is versatile enough to handle all your app chat use cases. Sceyt gives you a control room to manage your chat features. The easy-to-use dashboard lets you assign different permissions to team members. In-depth stats give you a bird’s eye view of user interaction. Plus, a range of moderation tools make sure your app remains a safe space for users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Businesses wanting a solution to integrate full-featured chat and messaging experiences into their application

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Sceyt
sceyt.com

Alternatives

Alternatives

Armia Chat SDK

Armia Chat SDK

Armia Systems
MirrorFly

MirrorFly

CONTUS TECH

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Amio Supported
BigCommerce Supported
CanopyDeploy Supported
Causal Supported
Clinicminds Supported
Cognito Forms Supported
Easyflow Supported
Ema Supported
Funnelforms Supported
KonnectzIT Supported
Lyftrondata Supported
Make Supported
Quickwork Supported
Servme Supported
Shopify Supported
SpinOffice CRM Supported
Stackreaction Supported
StarfishETL Supported
Zapier Supported
n8n Supported

Integrations

Amio Not Supported
BigCommerce Not Supported
CanopyDeploy Not Supported
Causal Not Supported
Clinicminds Not Supported
Cognito Forms Not Supported
Easyflow Not Supported
Ema Not Supported
Funnelforms Not Supported
KonnectzIT Not Supported
Lyftrondata Not Supported
Make Not Supported
Quickwork Not Supported
Servme Not Supported
Shopify Not Supported
SpinOffice CRM Not Supported
Stackreaction Not Supported
StarfishETL Not Supported
Zapier Not Supported
n8n Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Sceyt and update features and information
Claim Sceyt and update features and information