Bird

Bird

3.5 out of 5 stars
Bird Robin

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Bird:

About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.
Robin:

About

Build any chat use case into your product with just a few lines of code. Choose from our library of SDKs for chat spanning across web and mobile. A single line of code sets up a secure connection to our service. Develop your UI elements with our SDKs to build the features you need. We have done the hard work, so you never have to. Robin’s Chat SDKs are ready-to-use, secure, and scalable. Our solution was built with scale in mind. With Robin, you can build the chat experience of your dream. Deliver a chat experience that your customers will love. Robin uses 256-bit AES encryption at rest with TLS 1.2 for encrypting data in transit. Ready-to-use kit for Robin Chat with every page, component, and interaction. Integrate Robin into any application in ample time. It’s that simple. Quickly build a reliable & functional chat experience into your mobile or web app project today. Add DM functionality to your product with ease.
Bird:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Robin:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Bird:

Audience

Companies looking for an omnichannel communications platform
Robin:

Audience

Developers searching for a tool to build and manage chat API and SDKs to power conversations in their applications
Bird:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Robin:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Bird:

API

Offers API Supported
Robin:

API

Offers API Supported
Bird:

Screenshots and Videos

Robin:

Screenshots and Videos

Bird:

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported
Robin:

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported
Bird:

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
Robin:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Bird:

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.
Bird:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Robin:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Bird:

Company Information

Bird
Founded: 2011
Netherlands
bird.com
Robin:

Company Information

Robin
United States
robinapp.co
Bird:

Alternatives

Robin:

Alternatives

Bird:
Robin:
Bird:
Robin:
Bird:
Robin:
Stream

Stream

GetStream.io
Bird:
Robin:
Bird:

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported
Robin:

Categories

Bird:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Bird:

Integrations

WhatsApp Supported
Craft CMS Supported
Flatchr Supported
KonnectzIT Supported
Make Supported
Propstack Supported
Quickwork Supported
Rows Supported
SaveMyLeads Supported
Saysimple Supported
Shopify Supported
SpinOffice CRM Supported
Stackreaction Supported
Sunshine Conversations Supported
Tattoogenda Supported
WooCommerce Supported
Wufoo Supported
Zoho Marketing Automation Supported
Zuhal Supported
n8n Supported
Robin:

Integrations

WhatsApp Supported
Craft CMS Not Supported
Flatchr Not Supported
KonnectzIT Not Supported
Make Not Supported
Propstack Not Supported
Quickwork Not Supported
Rows Not Supported
SaveMyLeads Not Supported
Saysimple Not Supported
Shopify Not Supported
SpinOffice CRM Not Supported
Stackreaction Not Supported
Sunshine Conversations Not Supported
Tattoogenda Not Supported
WooCommerce Not Supported
Wufoo Not Supported
Zoho Marketing Automation Not Supported
Zuhal Not Supported
n8n Not Supported
Bird:
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Claim Bird and update features and information
Robin:
Claim Robin and update features and information
Claim Robin and update features and information