Bird

Bird

3.5 out of 5 stars
+
+

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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

OpenMessage is a platform that lets enterprise brands reach their customers with personalized, branded text messages, called OMs. OMs are smarter and more engaging, consistently driving conversion rates beyond anything available today. Marketing emails sit in inboxes only to be deleted. Only OpenMessage allows your brand to compose rich, text messages that are guaranteed to be seen and read. Easily customize templates to your data, content and experiences. Make your brand come to life with personality-driven conversational experiences that delight. Using conversational interactions, bring customers closer to your products and services. From personal devices to personal interactions 90% of customers viewed messages within 3 minutes. Leading to conversion rates 8X higher than standard texts. Build customizable canvases to speak directly and personally with your audiences.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Companies that want a customizable mobile messaging platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

OpenMessage
Founded: 2019
United States
openmessage.io

Alternatives

Alternatives

Community.com

Community.com

Community
4.7 out of 5 stars

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

WhatsApp Supported
Activepieces Supported
BigCommerce Supported
Easyflow Supported
Gravity Forms Supported
Grok Bot Supported
HostBill Supported
Kindo Supported
Lyftrondata Supported
ProMLM iCON Supported
Quickwork Supported
Returnista Supported
Servme Supported
Stackreaction Supported
Staffcloud Supported
Sunshine Conversations Supported
Tattoogenda Supported
VEVS Boat Rental Software Supported
Zoho Marketing Automation Supported
Zuhal Supported

Integrations

WhatsApp Supported
Activepieces Not Supported
BigCommerce Not Supported
Easyflow Not Supported
Gravity Forms Not Supported
Grok Bot Not Supported
HostBill Not Supported
Kindo Not Supported
Lyftrondata Not Supported
ProMLM iCON Not Supported
Quickwork Not Supported
Returnista Not Supported
Servme Not Supported
Stackreaction Not Supported
Staffcloud Not Supported
Sunshine Conversations Not Supported
Tattoogenda Not Supported
VEVS Boat Rental Software Not Supported
Zoho Marketing Automation Not Supported
Zuhal Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim OpenMessage and update features and information
Claim OpenMessage and update features and information