Ortto
Connect your data, segment your audience, deliver seamless experiences, and measure success simply. Use no-code integrations to unlock data from marketing, finance, support, sales, and product into a single customer profile to reveal actions that are important to your business. Powerful segmentation allows you to target audiences based on any combination of demographic, firmographic, behavioral, event-based and transactional data. Send the right message, to the right person, at the right time. Connect with your audiences across the entire customer journey with hyper-personalized omnichannel experiences. It’s intelligent automation that feels human. Data should make decisions simpler, not more complicated. Empower your whole team to make data-driven decisions with insightful visual analytics and reports, while custom dashboards keep your team on target.
Learn more
EchoMail
Email is ultimately the media that converts your followers, friends and prospects who write to you on FaceBook, LinkedIn, Twitter, your Website, etc. to customers. EchoMail provides a single platform for integrating all those inbound customer interactions. At EchoMail, we support our customers through both education and technology. We enable you to learn email best practises, by sharing our experience since 1993 in helping big brands who used their business email to get, keep and grow customers. The EchoMail platform also supports email monitoring and many other ways to tap into email intelligence. Using EchoMail, you can do email tracking and assessment of email and social media for reputation management, conduct email surveys and generate detailed email reporting. We also include a powerful email marketing module to enable you to proactively send marketing campaigns.
Learn more
ECHO by Zencia AI
ECHO by Zencia is a SaaS platform for building, deploying, and managing production-ready AI voice agents. Create AI receptionists, sales agents, customer support assistants, recruiters, or custom AI voice employees without the complexity of integrating telephony, speech-to-text, large language models, text-to-speech, and workflow automation from scratch. ECHO combines persistent memory, custom knowledge bases, knowledge-gap detection, and intelligent workflows to deliver natural, context-aware voice conversations. Connect your CRM, calendars, and business tools to automate inbound and outbound calls, qualify leads, schedule appointments, answer customer queries, and execute business actions from a single dashboard. With multilingual support, analytics, call history, and centralized agent management, ECHO enables startups, SMBs, and enterprises to deploy scalable Voice AI that remembers context, takes action, and helps automate business communication.
Learn more
Clinician's Desktop
Clinician’s Desktop serves as an electronic health record (EHR) system for behavioral health agencies throughout the United States. Treatment planning, management of alerts, incident reporting, progress notes, etc. are all standard components of the software. The Echo Group’s Clinician’s Desktop EHR software has received the federal government’s “meaningful use” stamp of approval earning Complete EHR Ambulatory Certification. This designation officially deems Echo’s Clinician’s Desktop (EHR) software capable of enabling providers to qualify for Meaningful Use funding under the American Recovery and Reinvestment Act (ARRA). Clinician’s Desktop authoring tools offer complete form designing capabilities and tight integration with the overall Electronic Health Record. Our “Quick links” workflow tool, “EchoMail”, and signature capabilities allow for great flexibility in customizing your EHR without losing the solid core of software which ensures extremely efficient billing operations.
Learn more