MirrorFly

MirrorFly

CONTUS TECH
+
+

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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

MirrorFly is a CPaaS platform that empowers businesses and enterprises to add real-time chat features to any app. MirrorFly CPaaS offers chat, voice, video,& broadcasting in an enterprise-grade infrastructure. MirrorFly AI Voice Agent solution is uniquely built for developers who want more than basic communication – specifically for businesses that want to go AI-driven Startups and large enterprises can build their own chat app with extensive customization and branding capabilities to add logos, brand color, and other brand elements. The self-hosted Chat APIs and SDKs offer 1000+ in-app messaging features with 100% customization. In addition, MirrorFly offers a dedicated developer team to support the end-to-end custom chat app development process. MirrorFly Readymade SDKs: 1. In-app Chat API 2. HD Video Call Solution 3. HQ Voice Call SDK 4. Self-hosted Chat Messaging Solution 5. SIP & VoIP Call Solution 6. AI Voice Agent 7. AI Chat Bot

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Companies of all sizes that want to build voice, video and Chat into their web and mobile apps

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$299 per month
We have three different plans on Cloud Model (Subscription Model) i.e. Essentials, Growth & Premium and also we have Self-managed Model (One-time license cost).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Pros & Cons from Real Users

Pros

  • Helped to enable robust integration of in-app chat & calling experiences on any app across platforms. Much needed dev suite for all businesses across industries.
  • Crafting simplified communication experiences has been an easy process which is enabled through this incredible suite. With the utilization of their APIs and SDK we could optimize 1 Billion interactions across our android and iOS-based apps.
  • So far, this has proven to be the most adaptable chat solution we’ve has the opportunity to experiment with. Their SDKs, documentation and tutorials serve as invaluable resources for any business. Eager to embark on an in-app chat suite journey without any hassles in between.
  • An ideal in-app communication suite which empowers our programmers, high-end app makers with feature-rich integration of call as well as chat across varied business niches.
  • A self-hosted SDK within an in-app solution helps us to establish communication in 3 powerful modes making it effective. Video, voice or via chat.

Cons

  • There is no disadvantage of in-app chat and calling experiences.
  • Nothing overall its a great product. I haven't have any issues with the SDKs.
  • Nothing to note. Missed Feature: As of now, there hasn’t been any.
  • MirrorFly product is one of the best products I have come across. so far I haven't face any issues. great product.
  • The API Documentation for the built apps are well maintained.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

CONTUS TECH
Founded: 2008
India
www.mirrorfly.com

Alternatives

Alternatives

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Application Development Features

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Not Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Not Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Supported
Version Control Supported
Web App Development Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

Mobile App Development Features

Access Controls / Permissions Supported
Any App Development Language Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Supported
Drag and Drop Editor Not Supported
Enterprise Mobility (EMM/MAM) Supported
FaceID and TouchID Not Supported
For Consumer Apps Not Supported
For Enterprise Apps Not Supported
Integration Options Supported
Mobile App Security Supported
Multi-Factor Authentication (MFA) Supported
Multiple Apps from Same Base Not Supported
No Dependencies Not Supported
No-Code Not Supported
Reporting / Analytics Not Supported
Single Sign-On (SSO) Not Supported
Source Control Not Supported
Visual Editor Not Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Supported
Real-Time Chat Supported
Record & Playback Ability Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Supported

Integrations

Activepieces Supported
AledaMail Supported
Courier Supported
Flatchr Supported
Flutter Not Supported
Gravity Forms Supported
Grok Bot Supported
KonnectzIT Supported
Lyftrondata Supported
Pipedream Supported
ProMLM iCON Supported
Propstack Supported
Quickwork Supported
React Native Not Supported
VEVS Car Rental Software Supported
WhatsApp Supported
WooCommerce Supported
Zapier Supported
journy.io Supported
respond.io Supported

Integrations

Activepieces Not Supported
AledaMail Not Supported
Courier Not Supported
Flatchr Not Supported
Flutter Supported
Gravity Forms Not Supported
Grok Bot Not Supported
KonnectzIT Not Supported
Lyftrondata Not Supported
Pipedream Not Supported
ProMLM iCON Not Supported
Propstack Not Supported
Quickwork Not Supported
React Native Supported
VEVS Car Rental Software Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Zapier Not Supported
journy.io Not Supported
respond.io Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim MirrorFly and update features and information
Claim MirrorFly and update features and information