Bird

Bird

3.5 out of 5 stars
Loops

Loops

Loops.so
+
+

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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Loops is an email marketing and transactional email platform designed to help SaaS companies manage customer communications throughout the entire product lifecycle. The software combines marketing campaigns, automated email workflows, and transactional messaging in a single platform. Its visual email editor provides customizable templates, reusable components, and centralized branding controls for creating consistent email communications. Businesses can automate onboarding sequences, product announcements, trial conversion campaigns, customer retention messages, and re-engagement workflows based on user behavior. Loops also provides contact management, audience segmentation, conversion tracking, email analytics, and developer APIs for integrating messaging into applications. The platform integrates with Stripe, Supabase, Clerk, Zapier, and other business tools while offering deliverability management, automated bounce handling, and AI agent compatibility.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

SaaS companies, software startups, application developers, product managers, growth marketers, lifecycle marketing teams, email marketing specialists, customer success teams, and software businesses seeking email marketing automation, transactional email APIs, customer onboarding workflows, audience segmentation, and automated user engagement

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$49/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Loops.so
Founded: 2022
United States
loops.so/

Alternatives

Alternatives

ActiveCampaign

ActiveCampaign

4.4 out of 5 stars
GetResponse

GetResponse

4.3 out of 5 stars
Constant Contact

Constant Contact

4.5 out of 5 stars

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Email Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

Amio Supported
Axis LMS Not Supported
BigCommerce Supported
CanopyDeploy Supported
Cascade Not Supported
Cognito Forms Supported
Control Not Supported
Default Not Supported
Easyflow Supported
Flatchr Supported
Grok Bot Supported
Kindo Supported
ProMLM iCON Supported
Rows Supported
SaveMyLeads Supported
Saysimple Supported
Servme Supported
Shopify Supported
SpinOffice CRM Supported
Velt Not Supported

Integrations

Amio Not Supported
Axis LMS Supported
BigCommerce Not Supported
CanopyDeploy Not Supported
Cascade Supported
Cognito Forms Not Supported
Control Supported
Default Supported
Easyflow Not Supported
Flatchr Not Supported
Grok Bot Not Supported
Kindo Not Supported
ProMLM iCON Not Supported
Rows Not Supported
SaveMyLeads Not Supported
Saysimple Not Supported
Servme Not Supported
Shopify Not Supported
SpinOffice CRM Not Supported
Velt Supported
Claim Bird and update features and information
Claim Bird and update features and information
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Claim Loops and update features and information