Bird

Bird

3.5 out of 5 stars
+
+

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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

HelloSend is a business communication platform that helps organizations connect with customers through SMS, MMS, WhatsApp, and voice calls from a single interface. The platform integrates with popular CRM systems, enabling teams to manage customer conversations, automate messaging workflows, and improve engagement directly within their existing tools. Businesses can use HelloSend to send personalized marketing messages, conduct one-on-one conversations, launch campaigns, and manage customer interactions through a centralized inbox. Built-in analytics provide insights into message performance, response rates, and customer engagement metrics. Automation features allow organizations to trigger communications based on CRM workflows and customer activities. By combining messaging, calling, automation, and CRM integration, HelloSend helps businesses streamline communication and strengthen customer relationships.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Sales teams, marketing professionals, customer support departments, and businesses seeking a unified platform for CRM-integrated messaging, voice communication, and customer engagement

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

$75/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

HelloSend
Founded: 2019
United States
hellosend.com

Alternatives

Alternatives

Brevo

Brevo

4.7 out of 5 stars
TopMessage

TopMessage

4.2 out of 5 stars

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

SMS Marketing Supported
WhatsApp Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

WhatsApp Supported
Causal Supported
Corezoid Supported
Craft CMS Supported
Funnelforms Supported
Grok Bot Supported
Kindo Supported
KonnectzIT Supported
Make Supported
Propstack Supported
Quickwork Supported
SaveMyLeads Supported
Shopify Supported
StarfishETL Supported
VEVS Boat Rental Software Supported
VEVS Car Rental Software Supported
Zoho CRM Not Supported
journy.io Supported
n8n Supported
respond.io Supported

Integrations

WhatsApp Supported
Causal Not Supported
Corezoid Not Supported
Craft CMS Not Supported
Funnelforms Not Supported
Grok Bot Not Supported
Kindo Not Supported
KonnectzIT Not Supported
Make Not Supported
Propstack Not Supported
Quickwork Not Supported
SaveMyLeads Not Supported
Shopify Not Supported
StarfishETL Not Supported
VEVS Boat Rental Software Not Supported
VEVS Car Rental Software Not Supported
Zoho CRM Supported
journy.io Not Supported
n8n Not Supported
respond.io Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim HelloSend and update features and information
Claim HelloSend and update features and information