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About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.

About

Personalization is the new normal. Expand your reach internationally, no prior experience is required. With an open rate of over 90% and up to 45% response rate, SMS is the most direct way for businesses to reach their customers. SMS is the most powerful and secure channel for user authentication. SMS verification adds an extra and much-needed layer of protection. Ever had to wait for someone at a meeting? With SMS reminders, you don’t have to worry about appointments, meetings, or event no-shows. SMS is your go-to option to send alerts to customers. From weather to power outage alerts, SMS ensures the deliverability of time-sensitive info. Text messaging is less expensive than traditional marketing tactics, particularly if you need to send a large number of messages. Providing the highest conversion rate at the lowest cost, SMS is the go-to communication channel for countless businesses around the world.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an omnichannel communications platform

Audience

Businesses searching for a solution to reach their customers and expand their services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Bird
Founded: 2011
Netherlands
bird.com

Company Information

Dexatel
Founded: 2005
Estonia
dexatel.com

Alternatives

Alternatives

MessageBot

MessageBot

MessageBot Solutions Pvt Ltd
SMS Ninja

SMS Ninja

Ksolves India Limited
Datagen

Datagen

Datagen Internet Services

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported

Categories

Bulk SMS Supported
SMS Marketing Supported
WhatsApp Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

WhatsApp Supported
AledaMail Supported
Authsignal Supported
BigCommerce Supported
CanopyDeploy Supported
Causal Supported
Craft CMS Supported
Funnelforms Supported
Lyftrondata Supported
PayPal Not Supported
Pipedream Supported
ProMLM iCON Supported
Retently Supported
Stackreaction Supported
Staffcloud Supported
VEVS Car Rental Software Supported
WooCommerce Supported
Wufoo Supported
iController Supported
n8n Supported

Integrations

WhatsApp Supported
AledaMail Not Supported
Authsignal Not Supported
BigCommerce Not Supported
CanopyDeploy Not Supported
Causal Not Supported
Craft CMS Not Supported
Funnelforms Not Supported
Lyftrondata Not Supported
PayPal Supported
Pipedream Not Supported
ProMLM iCON Not Supported
Retently Not Supported
Stackreaction Not Supported
Staffcloud Not Supported
VEVS Car Rental Software Not Supported
WooCommerce Not Supported
Wufoo Not Supported
iController Not Supported
n8n Not Supported
Claim Bird and update features and information
Claim Bird and update features and information
Claim Dexatel and update features and information
Claim Dexatel and update features and information