Bird

Bird

3.5 out of 5 stars
ChatFlow

ChatFlow

Novynix Technologies Private Limited
Bird ChatFlow

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Bird:

About

Bird (formerly MessageBird) is the next-generation CRM for Marketing, Sales, and Payments, powering over 5 trillion annual messages across Email, SMS, and WhatsApp. Leading brands grow cost-efficiently with Bird through personalized interactions on Email, SMS, and WhatsApp. The world's most innovative companies build communication solutions using Bird's applications and APIs. Get started today and talk to your customers over any channel, for any use case, anywhere in the world. Marketing messages, push notifications, order updates, delivery alerts and more. Operational bottlenecks slowing your growth? Use automated conversations and workflows to collect critical information up front, reduce manual tasks, implement self-service flows, and route chats to the right agent. Get up and running in minutes on our reliable, auto-scaling APIs with extensive documentations, complete API references and intuitive SDKs.
ChatFlow:

About

ChatFlow, by Novynix, turns your business WhatsApp into a 24/7 AI front desk. When a customer messages your business on WhatsApp, ChatFlow's AI responds in seconds — answering common questions, qualifying the lead, and booking the appointment or demo automatically. No message goes unanswered, even after hours or when your team is busy. Built for appointment-based and conversation-led businesses — clinics, salons, spas, coaching centres, gyms, and real estate — ChatFlow reduces missed leads, cuts repetitive replies, and hands your team qualified, context-rich conversations instead of a messy inbox. Unlike many WhatsApp platforms, ChatFlow does not mark up Meta's per-message rates — you pay Meta directly and only pay ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. Available on web and on Google Play.
Bird:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ChatFlow:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Bird:

Audience

Companies looking for an omnichannel communications platform
ChatFlow:

Audience

Small businesses and local service businesses — clinics, salons, spas, coaching centres, gyms, and real estate agencies — primarily in India.
Bird:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ChatFlow:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Bird:

API

Offers API Supported
ChatFlow:

API

Offers API Supported
Bird:

Screenshots and Videos

ChatFlow:

Screenshots and Videos

Bird:

Pricing

$45 per month
Free Version Supported
Free Trial Not Supported
ChatFlow:

Pricing

₹999/month
Free plan ₹0 forever; Solo ₹999, Team ₹2,999, Growth ₹5,999 and Scale ₹11,999 per month, excluding 18% GST. 30-day free trial. WhatsApp message charges are billed by Meta directly.
Free Version Supported
Free Trial Supported
Bird:

Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
ChatFlow:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Bird:

Pros & Cons from Real Users

Pros

  • The cost and feature set on the box were the only things that attracted us to it. It was meant to perform a lot of functions
  • It offers a platform to interact with the customer using SMS, live chat, and WhatsApp. It also offers insight and reporting on interactions. Gives great customer support for business.

Cons

  • Super buggy, useless support. Both email and sms went to spam
  • It worked great for me. Nothing to share about the con.
Bird:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ChatFlow:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Bird:

Company Information

Bird
Founded: 2011
Netherlands
bird.com
ChatFlow:

Company Information

Novynix Technologies Private Limited
Founded: 2026
India
novynix.com/
Bird:

Alternatives

ChatFlow:

Alternatives

ChatFlow

ChatFlow

ChatFlow.co
4.0 out of 5 stars
Bird:
ChatFlow:
Bird:
ChatFlow:
Zena AI

Zena AI

Fictora Labs
Bird:
ChatFlow:
BotBonnie

BotBonnie

Appier
Bird:
ChatFlow:
Bird:

Categories

Auto Dialer Supported
Bulk SMS Supported
Chat SDK & API Supported
Communication APIs Supported
CRM Supported
Email APIs Supported
Email Marketing Supported
Email Verification Supported
Sales Dialers Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMTP Supported
WhatsApp Marketing Supported
ChatFlow:

Categories

WhatsApp Marketing Supported
Bird:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
ChatFlow:

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported
Bird:

Integrations

WhatsApp Supported
Amio Supported
Authsignal Supported
CanopyDeploy Supported
Courier Supported
Easyflow Supported
Flatchr Supported
HostBill Supported
Propstack Supported
Retently Supported
SaveMyLeads Supported
Saysimple Supported
Shopify Supported
Staffcloud Supported
Zapier Supported
Zoho Marketing Automation Supported
iController Supported
journy.io Supported
respond.io Supported
validTo Supported
ChatFlow:

Integrations

WhatsApp Supported
Amio Not Supported
Authsignal Not Supported
CanopyDeploy Not Supported
Courier Not Supported
Easyflow Not Supported
Flatchr Not Supported
HostBill Not Supported
Propstack Not Supported
Retently Not Supported
SaveMyLeads Not Supported
Saysimple Not Supported
Shopify Not Supported
Staffcloud Not Supported
Zapier Not Supported
Zoho Marketing Automation Not Supported
iController Not Supported
journy.io Not Supported
respond.io Not Supported
validTo Not Supported
Bird:
Claim Bird and update features and information
Claim Bird and update features and information
ChatFlow:
Claim ChatFlow and update features and information
Claim ChatFlow and update features and information