BioShareBSI Systems
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RequestorRequestor Technologies
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Related Products
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About
BioShare is a platform that provides a central location for researchers to search available collections and submit requests for specimens and data of interest. BioShare also provides a comprehensive and coordinated site to track the request and approval processes. At BSI Systems, we support data shareability as a means to improve the value and effectiveness of research among laboratories. BioShare is a web-based platform for sharing biospecimens and/or datasets with others in the research community. BioShare provides a central location for researchers to search, submit requests, and track all requestor correspondence. It offers convenient lab sample tracking through a user-friendly interface. Specimen and data request tracking has never been easier. With BioShare’s comprehensive platform, complete tracking from initial request submission to a voting and approval process is now possible. Review, track, and approve requestor inquisitions with an intuitive streamlined process.
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About
Requestor is a multichannel helpdesk which allows you to operate customer support as well as internal team requests from email, phone, or chat. It’s easy and all in one place. Requestor collects everything in ticket form – from emails, phone calls and chat – for easy and transparent communication. Managing Requestor is so easy that you’ll master it within an hour or two. Even if it’s the first time you’re using this type of system. You can easily integrate Requestor with your CRM or ERP system, so you can manage everything from one place. We adapt to your needs. That’s why you can freely choose between a hosted cloud solution and an on-premises solution operating on your server. All functions are available in both scenarios.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Laboratories and researchers seeking a solution to search and share biospecimens or datasets with others
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Audience
Companies looking for an adaptable Help desk solution for customer support and internal team requests
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$40 per user per month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationBSI Systems
United States
www.bsisystems.com/bioshare/
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Company InformationRequestor Technologies
Founded: 2013
Czech Republic
www.requestor.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
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Integrations
Docusign
Not Supported
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