BigTime vs. DeskDay Comparison


BigTime BigTime Software	DeskDay	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Kantata Kantata helps professional services organizations of 50 to 5,000+ employees ensure consistent excellence and profitability across every project. By connecting scoping, resourcing, and forecasting in one platform, you can always deliver amazing. Most PS organizations struggle with unpredictable projects that erode margins, strain resources, and weaken client trust. Kantata PSA puts an end to unpredictable projects by enabling you to: • Instantly assemble the ideal team based on skills, availability, and scope • Easily amplify institutional knowledge by turning past experience into real-time intelligence • Confidently forecast every outcome with an accurate view of everything from revenue and margins to capacity and sentiment 2,341 Ratings Visit Website Project Insight Project Insight is strategic project, program, and portfolio management (PPM) software that gives organizations a complete picture of work across their business. By connecting projects, resources, capacity, schedules, budgets, and strategic priorities in one central command center, Project Insight creates the connected project data backbone needed for reliable reporting, forecasting, executive decision making, and AI analysis. Manage work at the project, program, or portfolio level while integrating with tools your teams already use, including Jira, Azure DevOps, Microsoft, Salesforce, ServiceNow, and HubSpot. Eliminate manual data reconciliation and gain visibility across departments without forcing everyone into the same system. From interactive Gantt charts and Kanban boards to resource capacity planning, financial tracking, project intake, and portfolio reporting, Project Insight connects the information leaders need to understand what's underway, who has capacity, what projects cost, and how investments support business goals. AI-powered capabilities help teams generate project templates, capture meeting action items, suggest resources, forecast capacity, and evaluate tradeoffs through what-if simulations. Whether you're moving beyond spreadsheets or managing a sophisticated PMO, Project Insight offers configurable workflows, customizable processes, dedicated onboarding support, and free view-only seats for clients and stakeholders. 122 Ratings Visit Website Planfix The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. The integrated Planfix platform allows users to manage tasks and projects, CRM, sales, marketing, production, logistics, support services, finance, and human resources all at once. Data transfer between teams is seamless — for example, transactions during the implementation stage become projects, which are then transferred to support. We believe that Planfix is suitable for private businesses, nonprofits, public organizations, and any other group working towards a common goal. More than 68,000 users use Planfix to automate business workflows in over 7,000 companies. 58 Ratings Visit Website Wrike Wrike’s powerful work management platform enables distributed teams to collaborate in real-time on complex projects. Our versatile, cloud-based software is trusted by top tech companies across the globe, including Siemens and Fitbit. Wrike’s award-winning features include cross-tagging, custom item types, dynamic request forms, and automated workflows. With our 400+ app integrations, you can streamline tasks and keep all your favorite tools in one place. Experience the power of voice commands and smart replies with our Work Intelligence™ software. We also offer pre-built templates designed for specific teams, helping you kick-start your sprint planning, manage Agile projects, assess risks, and adapt to unforeseen changes with ease. Worried about keeping your data secure in the cloud? No problem! Our enterprise-grade security boasts 99.9% uptime, as well as continuous data backup, user authentication, role-based access control, and data encryption. Start your free trial today. 7,635 Ratings Visit Website Zoho Projects Project management, as effective as it gets. Zoho Projects is a cloud-based project management tool that helps you plan your work, track it efficiently, and collaborate with your team wherever they are. Plan your project activities, assign work, manage resources and collaborate with your team better to get things done on time. Use Gantt charts to build your project plan and track your task schedule. Zoho Projects keeps you aware of your critical tasks and their dependencies, and immediately shows any deviations between your planned and actual progress. Save time on routine tasks. Whether you have a simple process or a complex workflow, our project management software has a drag-and-drop interface that makes new automations easier to visualize and deploy. Log billable and non-billable hours with the Projects timesheet module. Record every minute of your hard work, either manually or with timers, and our built-in integration with Zoho Invoice will generate invoices. 1,901 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 295 Ratings Visit Website SmartDraw SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools and an intuitive interface for traditional diagramming like flowcharts and organizational charts, SmartDraw delivers enterprise-ready power without unnecessary complexity. Key features: - Large collection of symbols and templates - Ability to create custom shapes - Import PDFs, images, Google Maps, Visio files, Visio stencils - Draw to any scale - Enrich drawings with data - Generate manifest and bills of materials - Generate diagrams from data automatically like org charts, AWS, Azure, PI Boards, and more - Use natural language text prompts to generate diagrams with AI - Save files directly to OneDrive, SharePoint, or Google Drive, or other preferred provider - Integrations with the Microsoft and Google enterprise stack plus Confluence and Jira 573 Ratings Visit Website Xero Save 80% for 4 months on Xero's award-winning accounting and online bookkeeping platform for businesses of all sizes and stages of growth. Beautifully simple, Xero covers a wide range of features that help businesses manage their finances effortlessly, including invoicing, inventory, bank connections, payroll, reporting and more. Xero also offers users free online support 24/7. Xero offers a robust ecosystem of connected apps and integrations with banks and financial institutions, enabling small businesses to access a wide range of solutions within Xero's open platform to streamline operations and manage finances. Additionally, accounting and bookkeeping firms benefit from efficient compliance tools, advanced practice management software, and a cloud-based unified accounting ledger for all clients, centralized in one place. 6,132 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website
About BigTime is a top-rated online time and billing software for professional service firms. With BigTime, firms can take advantage of time and expense tracking tools, WIP management, billing and invoicing, task and workflow management tools, and more, in a single platform. Cloud-based with an intuitive interface, BigTime bundles industry best practices and operational know-how in a user-friendly application that runs on all desktop and mobile devices. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios. BigTime also integrates with leading productivity apps such as QuickBooks, Lacerte, Slack, Salesforce, and Zapier.	About DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon). This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Professional services firms, including Accounting, Architecture, Engineering, Consulting, Design, IT, Legal, Marketing, and many more.	Audience MSPs and IT departments
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10.00/month/user Free Version Supported Free Trial Supported	Pricing $79 PER/TECH/MONTH Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Well Big Time definately stands out as a leading Professional Services Automation (PSA) software, offering critical advantages for businesses: >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration In addition to these advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors. For businesses valuing comprehensive reporting, BigTime offers a rich source of data to identify growth opportunities and drive success. BigTime offers a comprehensive and user-friendly platform for time tracking and project management. One thing I like about BigTime is the ease of utilization. I was able to navigate the entire interface on my first day. After a few weeks - I could tutor the rest of my colleagues and other workmates at our organization. BigTime has proven to be an invaluable asset to our organization. The software's time and billing features are top-notch, delivering a streamlined and intuitive user experience. The ability to effortlessly track project progress and manage our team's hours has resulted in a significant increase in our overall productivity. The expense tracking feature is also a standout, as it offers a robust platform for submitting and approving expenses. - BigTime excels in providing extensive time tracking capabilities, allowing users to accurately record and monitor their time spent on tasks. - Customizable reporting and analytics - Integration and Compatibility. BigTime integrates well with various popular business tools and platforms. - Scalability and flexibility. It can adapt to changing business requirements. Cons Well Overall BigTime a healthy platform but sometimes when I Try to make some changes to our invoice format is sometimes tricky, but the support we receive from the staff has always been great and made things work the way we would like them to. And also I frequently faced trouble adding new jobs into Big Time from Quickbooks and it does require manual adjustments every time. The pricing structure can be a bit steep for small businesses or freelancers. The only issue I've had as a BigTime user and my organization's Chief Financial Officer is the pricing that they offer. For most organizations, it can be pricey - and they do not offer a free trial. There's a bit of a learning curve when first getting started with BigTime, but the company offers plenty of resources to get you up to speed. The reporting capabilities could be a bit more customizable, but this is a minor concern when compared to the wealth of benefits the software provides. Some users may find the process of configuring these customizations to be complex or time-consuming. Simplifying the customization process and providing more intuitive tools for users to personalize their experience would enhance the software's flexibility.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information BigTime Software Founded: 2002 United States www.bigtime.net	Company Information DeskDay Founded: 2021 United States deskday.com
Alternatives Kantata	Alternatives Helios
ClickTime	SuperOps
Nostra	Syncro
Scoro	Kaseya BMS Kaseya
Ravetree View All	ConnectWise PSA ConnectWise View All
Categories AI PSA Supported Architecture Supported Billing and Invoicing Supported Gantt Chart Supported IT Project Management Supported Job Costing Supported Legal Time Tracking Supported Professional Services Automation Supported Project Accounting Supported Project Planning Supported Time and Expense Supported Time Tracking Supported	Categories AI PSA Supported IT Management Supported MSP Supported Professional Services Automation Supported RMM Supported
Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Supported CRM Not Supported Document Management Supported Portfolio Management Supported Project Management Supported Proposal Generation Supported Quote Management Supported Resource Management Supported Time & Expense Tracking Supported Show More Features Architecture Features 2D Drawing Not Supported 3D Modeling Not Supported Bills of material Supported BIM Modeling Not Supported Building Information Modeling Supported Client Management Supported Contact Management Supported Contract Management Not Supported Document Management Supported Drafting Not Supported Manufacturing Design Data Not Supported Presentation Tools Supported Project Management Supported Proposal Management Supported Quotes/Proposals Supported Visualization / Presentation Supported Billing and Invoicing Features Billing Portal Supported Contact Database Supported Contingency Billing Supported Customer Portal Supported Customizable Invoices Supported Dunning Management Supported Hourly Billing Supported Invoice History Supported Mobile Payments Supported Multi-Currency Not Supported Online Invoicing Supported Online Payments Supported Payment Processing Supported Project Billing Supported Recurring/Subscription Billing Supported Service Ticket Billing Not Supported Tax Calculator Supported Gantt Chart Features Alerts/Notifications Supported Capacity Monitoring Supported Color Coding Supported Dependency Tracking Supported Drag & Drop Supported Milestone Tracking Supported Progress Tracking Supported Task Management Supported Templates Supported IT Project Management Features Bug Tracking Not Supported Issue Management Not Supported Milestone Tracking Supported Percent-Complete Tracking Supported Portfolio Management Not Supported Prioritization Supported Product Roadmapping Not Supported Requirements Management Supported Resource Management Supported Status Tracking Supported Supports Agile Not Supported Supports Scrum Not Supported Task Management Supported Testing / QA Management Not Supported Time & Expense Tracking Supported Job Costing Features Bills of Material Not Supported Budgeting & Forecasting Supported Change Orders Not Supported Cost-to-Completion Tracking Supported Invoice Management Supported Overrun Reporting Supported Percent-Complete Tracking Supported Production Cost Tracking Supported Purchase Order Management Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Not Supported Project Planning Features Agile Methodologies Not Supported Budget Management Supported Collaboration Tools Not Supported Due Date Tracking Supported Gantt Charts Supported Kanban Board Supported Prioritization Supported Progress Tracking Supported Resource Management Supported Task Management Supported Template Management Not Supported Traditional Methodologies Not Supported Time Tracking Features Automatic Time Capture Not Supported Billable & Non-Billable Hours Supported Billing & Invoicing Supported Employee Database Supported Expense Tracking Supported Mobile Time Tracking Supported Multiple Billing Rates Supported Offline Time Tracking Supported Online Time Tracking Supported Overtime Calculation Supported Time per Project Reporting Supported Timesheet Management Supported Vacation / Leave Tracking Supported Time and Expense Features Activity Tracking Supported Billable Hours Tracking Supported Billing Rate Management Supported Expense Tracking Supported Invoice Processing Supported Multiple Billing Rates Supported Project Tracking Supported Reimbursement Management Supported Time Tracking by Client Supported Time Tracking by Project Supported	Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Supported Document Management Not Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Not Supported Quote Management Not Supported Resource Management Supported Time & Expense Tracking Supported Show More Features MSP Features Backup Management Not Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Not Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Not Supported Remote Systems Monitoring Supported Scheduling Supported RMM Features Deployment Management Not Supported For MSPs Supported IT Asset Management Supported Mobile Access Not Supported Network Monitoring Not Supported Patch Management Not Supported Real-time Alerts Supported Remediation Management Not Supported
Integrations QuickBooks Enterprise Supported Gmail Supported Google Docs Supported HubSpot Customer Platform Supported Hudu Not Supported Lacerte Supported Level Not Supported N-able N‑central Not Supported N‑able N-sight RMM Not Supported QuickBooks Accountants Supported QuickBooks Desktop Pro Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Sage Accounting Supported Salesforce Supported Stax Supported Versori Supported Zapier Supported ikaun Supported Show More Integrations View All 23 Integrations	Integrations QuickBooks Enterprise Supported Gmail Not Supported Google Docs Not Supported HubSpot Customer Platform Not Supported Hudu Supported Lacerte Not Supported Level Supported N-able N‑central Supported N‑able N-sight RMM Supported QuickBooks Accountants Not Supported QuickBooks Desktop Pro Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Sage Accounting Not Supported Salesforce Not Supported Stax Not Supported Versori Not Supported Zapier Not Supported ikaun Not Supported Show More Integrations View All 6 Integrations
Claim BigTime and update features and information Claim BigTime and update features and information	Claim DeskDay and update features and information Claim DeskDay and update features and information