BIGContacts

BIGContacts

ProProfs
+
+

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About

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. BIGContacts helps you capture more leads, convert more opportunities and retain more customers. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

About

You love new inbound form leads. But, hate to lose sales due to ho-hum response and follow-ups. Our lead response software delivers your leads to your reps by phone. Extra revenue is waiting. Your gut tells you that reps aren't calling your web leads fast enough. And they are giving up before they should. You're not speaking with enough of your leads. And if you don't speak to a lead it bites the dust in your CRM. Leverly is the fastest way to contact more of your leads in record time. Leverly gives your reps more time to call leads. We'll tell you who to call and when in order of priority. Stay on top of prospects without thinking. Give your sales reps the superpower to speak to more leads within seconds. They'll close more sales with less time and effort. Leverly easily integrates with your current sales stack. There is nothing for your sales team to learn or log into. Just answer the phone and follow the prompts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Built exclusively for small businesses

Audience

Sales teams and businesses looking for a solution to get leads and improve their sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • BIGContacts has completely changed how I manage my contacts. Having all the details—names, emails, and past interactions—in one place makes it easy to stay organized and pick up conversations seamlessly, even after a long time. The custom fields feature is quite helpful for tracking specific information. The email marketing tools are also excellent. Automating campaigns saved me so much time, and the ability to personalize emails and segment contacts for targeted messages really boosted engagement.
  • BIGContacts CRM has taken our email marketing and workflow automation to new heights, making our business operations more streamlined and efficient. We can segment our contacts based on various criteria, ensuring that our messages reach the right audience at the right time. Additionally, we can assign follow-up tasks, send automated reminders, and triggering specific actions based on customer behavior.

Cons

  • It would be great if BIGContacts offered a downloadable or on-premise version for businesses that prefer offline access or have specific security needs. However, the cloud-based setup works well for flexibility and convenience, so it’s not a major drawback.
  • We would like to see more advanced search and filtering options in the upcoming versions of the application.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

ProProfs
Founded: 2006
United States
www.bigcontacts.com

Company Information

Leverly
Founded: 2010
United States
leverly.com

Alternatives

Alternatives

ProProfs Polls

ProProfs Polls

ProProfs
SalesExec

SalesExec

ClickPoint Software

Categories

Contact Management Supported
CRM Supported

Categories

Call Center Supported
Contact Management Supported
Inside Sales Supported
Lead Management Supported
Predictive Dialer Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Not Supported
Appointment Management Not Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Not Supported
Email Marketing Not Supported
Group Management Not Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Not Supported
Sales Pipeline Management Supported
Search / Filter Not Supported
Segmentation Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Lead Management Features

Activity Tracking Not Supported
Campaign Management Not Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Supported
Source Tracking Not Supported

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Not Supported
Call Transfer Not Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Supported
Lead Management Supported

Integrations

ActiveCampaign Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LinkedIn Supported
Capsule Not Supported
ClickFunnels Not Supported
Constant Contact Supported
Facebook Not Supported
Freshsales Not Supported
Google Forms Not Supported
Gravity Forms Not Supported
HubSpot Marketing Hub Supported
Instagram Not Supported
Instapage Not Supported
Jotform Not Supported
LeadSquared Not Supported
Ninja Forms Not Supported
Pipedrive Not Supported
X (Twitter) Supported
Zoho CRM Not Supported

Integrations

ActiveCampaign Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
LinkedIn Supported
Capsule Supported
ClickFunnels Supported
Constant Contact Not Supported
Facebook Supported
Freshsales Supported
Google Forms Supported
Gravity Forms Supported
HubSpot Marketing Hub Not Supported
Instagram Supported
Instapage Supported
Jotform Supported
LeadSquared Supported
Ninja Forms Supported
Pipedrive Supported
X (Twitter) Not Supported
Zoho CRM Supported
Claim BIGContacts and update features and information
Claim BIGContacts and update features and information
Claim Leverly and update features and information
Claim Leverly and update features and information