Keybe SmartChatKeybe
|
||||||
Related Products
|
||||||
About
Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources.
Web Chat AI Agent
Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7.
Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses.
Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more.
Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7.
Multilingual Support: Offers support in multiple languages
Sentiment Analysis: Analyzes customer call recordings
|
About
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Businesses that want a no code conversational AI builder
|
Audience
Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$599/month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Pros & Cons from Real UsersPros
Cons
|
||||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationBest Brain
Founded: 2022
United States
bestbrain.ai/
|
Company InformationKeybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
|
||||||
Integrations
DreamzCMMS
Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
|
Integrations
DreamzCMMS
Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
|
|||||
|
|
|