DispatchNode

DispatchNode

Slickrock.dev
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+

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About

Bella FSM (Field Service Management) is a powerful, cloud-based software solution built for small to medium-sized service businesses. It provides everything a service company needs to manage daily operations in one easy-to-use platform. With tools for scheduling and dispatching, work orders, estimates, invoicing, inventory tracking, and customer relationship management (CRM), Bella FSM helps businesses reduce paperwork, eliminate inefficiencies, and improve communication across teams. The software is fully mobile-friendly, allowing technicians and staff to access job details, capture customer signatures, and process payments in the field. Business owners benefit from real-time reporting, QuickBooks integration, Stripe payment processing, and customizable features that adapt to their unique workflows.

About

DispatchNode is an AI-native field service automation platform. Its AI voice receptionist answers every call in under three seconds, operates 24/7 in 29+ languages, and handles job booking, Stripe deposit collection via SMS, and crew dispatching on the same call. Zone-aware scheduling syncs two-way with Google Calendar and Outlook with travel buffers to prevent double-booking. Features include profitability analytics, maintenance agreements with auto-scheduling, real-time GPS tracking with ETA updates, and an AI upsell engine that injects contextual recommendations based on customer history and service patterns. A tokenized self-service portal via SMS lets customers view history, pay invoices, and reschedule. Native integrations include QuickBooks Online, Salesforce, Shopify, Stripe, Zapier, and a Model Context Protocol server (RFC 9727) for AI-agent-discoverable API access. Security includes multi-tenant workspace isolation, role-based access controls, and enterprise SSO.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to medium sized businesses in the the HVAC, plumbing, electrical, pest control, cleaning, and any other field service industry

Audience

Field service business owners — from solo operators to small fleets — who lose revenue to missed calls and want AI to handle dispatching, booking, and payments so they can focus on the work.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$35.00/month/user
$35/mo for first user $10/mo per each additional user
Free Version Not Supported
Free Trial Supported

Pricing

$499/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bella FSM
Founded: 2005
United States
www.bellafsm.com

Company Information

Slickrock.dev
Founded: 2018
United States
www.dispatchnode.com

Alternatives

Alternatives

Smart Service

Smart Service

My Service Depot
Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

Categories

Service Dispatch Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported

Integrations

QuickBooks Online Supported
Stripe Supported

Integrations

QuickBooks Online Not Supported
Stripe Not Supported
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Claim Bella FSM and update features and information
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