Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
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About

Autonomous way to serve, sell & support your customers online. Build unique digital experiences without any technical skills. Accept Payments. Schedule Appointments. Collect Feedback. Convert customers automatically. The only tools you would need to manage and communicate with your customers. Ready templates. Build your customer experience with plenty of ready to use templates. Drag & drop builder. Drag & drop content, questions and actions. Customer Insights. Identify customers behaviors and patterns. Publish to any website. Comes with plenty of plugins and works with almost every website type. Creating a rich customer engagement. Personalized Interactions. Automated & personalized conversations that utilize and adapt to customer inputs. Identity Verification. Verify customers. IDs, Selfies & Signatures. Cognitive Solutions. Make smart decisions based on conditional logic. Reporting & Analytics. Analyze and report BEINGO performance and customer behavior. API Integration

About

Lime Connect is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Startups and SMEs looking for an autonomous way to serve, sell & support customers online

Audience

Lime Connect is suitable for companies of any size and adapts to your business's needs and goals. Small and medium-sized companies, as well as large corporations like Toyota & Decathlon, already rely on Lime Connect.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

$90.00 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Beingo
Founded: 2020
United States
beingo.co

Company Information

Lime Connect (formerly Userlike)
Founded: 2011
Germany
connect.lime-technologies.com/en/

Alternatives

Alternatives

FreeChat

FreeChat

Popupsmart
Heyday AI

Heyday AI

Hootsuite
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Lead Capture Features

Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms

Lead Generation Features

Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification

Integrations

Dropbox
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Slack
Trello
WordPress
Borlabs Cookie
Campaign Monitor
Cloudflare
Freshdesk
Instagram
PayPal
Pipedrive
Qualimero
Squarespace
Telegram
Threema Work
Twilio
WhatsApp

Integrations

Dropbox
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Slack
Trello
WordPress
Borlabs Cookie
Campaign Monitor
Cloudflare
Freshdesk
Instagram
PayPal
Pipedrive
Qualimero
Squarespace
Telegram
Threema Work
Twilio
WhatsApp
Claim Beingo and update features and information
Claim Beingo and update features and information
Claim Lime Connect and update features and information
Claim Lime Connect and update features and information