BayNerveGearbox Technologies LLC
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Guided TroubleshootingDezide
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Related Products
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About
BayNerve is auto repair shop management software for independent automotive repair shops. It manages the full repair workflow from appointment and check-in through digital vehicle inspections, estimates, customer approvals, technician work, invoicing, payments, and service history. Shops can manage work orders, customers, vehicles, parts, labor, technician assignments, deferred work, electronic signatures, receivables, and reporting in one system. BayNerve integrates with QuickBooks Online, Stripe, Gmail, and Microsoft Outlook. It also connects with GRBX, Gearbox Technologies’ vehicle maintenance app. When a vehicle owner chooses to use the connection, eligible BayNerve work orders can be imported into GRBX and matched to the correct vehicle by VIN, helping keep repair shop records and personal vehicle history connected.
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About
At Dezide we help improve installation, service and repair processes by providing efficient troubleshooting knowledge to service centers, field service technicians and even end customers for both your own and competing products.
Dezide gathers the knowledge of your leading technical experts in Dynamic Troubleshooting Guides, which offer real-time, consistent, step-by-step instructions to your technicians. To deliver the best possible advice, our AI-powered platform dynamically uses four major factors when deciding which troubleshooting steps to recommend:
1. the probabilities of root causes
2. the probabilities that certain corrective steps will be effective
3. the costs of repairs
4. the time needed to complete the corrective steps.
As repairs are done and tracked, Dezide uses machine learning to improve continuously, offering your smartest, most cost-effective troubleshooting guidance to your team members around the world.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Independent auto repair shops, including owners, service advisors, managers, and technicians looking to manage appointments, repair orders, inspections, estimates, approvals, payments, service history, and daily shop workflow in one system.
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Audience
Manufactures of equipment for construction, medical equipment, renewables and industrial engineering
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$49.99/month
Free Version
Free Trial
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Pricing
$49.00/month/user
Cloud Online + Offline - €99 user/month
Cloud Online - €49 user/month Owned, Online + Offline - price upon request
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGearbox Technologies LLC
Founded: 2025
Opelika, Alabama, United States
gearboxtechnologies.com
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Company InformationDezide
Founded: 2001
Denmark
www.dezide.com
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Gmail
Microsoft Outlook
QuickBooks Online
Stripe
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