+
+

Related Products

  • myACI
    481 Ratings
    Visit Website
  • CYPHER Learning
    451 Ratings
    Visit Website
  • Axis LMS
    5 Ratings
    Visit Website
  • Seertech
    15 Ratings
    Visit Website
  • Eurekos
    78 Ratings
    Visit Website
  • Arlo Training Management Software
    238 Ratings
    Visit Website
  • Connecteam
    9,804 Ratings
    Visit Website
  • MyHub Intranet Software
    66 Ratings
    Visit Website
  • Axero
    217 Ratings
    Visit Website
  • Emtrain
    42 Ratings
    Visit Website

About

Centralize knowledge, build and share content, and instantly deliver answers with intelligent learning tools. Basewell is a learning platform built for how people learn and work today. Current learning tools were built to supplement in-person experiences, not replace them. Forcing teams to use guesswork and gut feelings when away from their desks, or each other. Basewell solves that problem by centralizing your information, generating dynamic training content, and answering questions in seconds instead of days. Content creation with generative AI, file uploads, integrations, and more. Knowledge gaps, blind spots, and issues (before they impact your team). Hand-crafted to be powerful, fast, and intuitive. Use tags to always route the right content to the right people. Great for structured training like during onboarding. For all your manuals, spreadsheets, and presentations. Available globally, all you need is an internet connection.

About

eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers. Intelligent knowledge management systems for customer service are leveraging Artificial Intelligence (AI) to find answers to customer questions, guide processes, and help in decision-making. This is a win-win-win — for the customer, the agent, and the business. The customer service knowledge software unifies in it many knowledge management tools, like content management (CMS), search, artificial intelligence, workflow management, knowledge analytics, and others. Using the right knowledge management software ensures you have the right tools to serve the right answers to customers in their time of need.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams searching for a solution to manage and improve their training operations

Audience

Companies of all sizes and enterprises in need of a solution to improve their customer service operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Basewell
Founded: 2022
United States
www.basewell.com

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/knowledge-hub/

Alternatives

Alternatives

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Boost.ai
GitHub
Google Cloud Platform
Linear
Microsoft 365
Notion
Slack
Zapier
eGain Mail
iVision Plus

Integrations

Boost.ai
GitHub
Google Cloud Platform
Linear
Microsoft 365
Notion
Slack
Zapier
eGain Mail
iVision Plus
Claim Basewell and update features and information
Claim Basewell and update features and information
Claim eGain Knowledge+AI and update features and information
Claim eGain Knowledge+AI and update features and information