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About

Azure Lighthouse provides capabilities for cross-customer management at scale, letting partners differentiate services based on greater efficiency and automation. Extend these capabilities consistently across marketplace offers, Azure services, APIs, and licensing models. Reduce manual operational tasks and scale customer management by using cross-customer management features. Maximize visibility into customers’ environments from your own environment. Simplify engagement processes, such as onboarding, through automated workflows. Let your customers view and manage across partners from a single control plane, with precise and granular access. Build their trust by providing transparency and audibility into your activities.

About

SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking to enable partners to deliver differentiated managed services

Audience

Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$595/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/services/azure-lighthouse/

Company Information

SuperIT
Founded: 2025
Australia
superit.ai/

Alternatives

Azure Arc

Azure Arc

Microsoft

Alternatives

DaemonLayer

DaemonLayer

Silent Signal Ltd
NMIS

NMIS

FirstWave
SysAid

SysAid

SysAid Technologies

Categories

MSP Supported

Categories

AI IT Agents Supported
IT Service Supported
MSP Supported
RMM Supported
Service Desk Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Supported
Remote Systems Monitoring Not Supported
Scheduling Supported

Integrations

Autotask PSA Not Supported
Azure Marketplace Supported
Cisco Meraki Not Supported
ConnectWise PSA Not Supported
ConnectWise RMM Not Supported
CrowdStrike Falcon Not Supported
Datto RMM Not Supported
Fortinet Not Supported
HaloPSA Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Not Supported
NinjaOne Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
Veeam Data Platform Not Supported

Integrations

Autotask PSA Supported
Azure Marketplace Not Supported
Cisco Meraki Supported
ConnectWise PSA Supported
ConnectWise RMM Supported
CrowdStrike Falcon Supported
Datto RMM Supported
Fortinet Supported
HaloPSA Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Intune Supported
NinjaOne Supported
Okta Supported
SentinelOne Singularity Supported
Veeam Data Platform Supported
Claim Azure Lighthouse and update features and information
Claim Azure Lighthouse and update features and information
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Claim SuperIT and update features and information