Azure LighthouseMicrosoft
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Related Products
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About
Azure Lighthouse provides capabilities for cross-customer management at scale, letting partners differentiate services based on greater efficiency and automation. Extend these capabilities consistently across marketplace offers, Azure services, APIs, and licensing models. Reduce manual operational tasks and scale customer management by using cross-customer management features. Maximize visibility into customers’ environments from your own environment. Simplify engagement processes, such as onboarding, through automated workflows. Let your customers view and manage across partners from a single control plane, with precise and granular access. Build their trust by providing transparency and audibility into your activities.
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About
SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking to enable partners to deliver differentiated managed services
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Audience
Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$595/month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationMicrosoft
Founded: 1975
United States
azure.microsoft.com/en-us/services/azure-lighthouse/
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Company InformationSuperIT
Founded: 2025
Australia
superit.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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MSP Features
Backup Management
Not Supported
Billing & Invoicing
Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Supported
Remote Access
Supported
Remote Systems Monitoring
Not Supported
Scheduling
Supported
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Integrations
Autotask PSA
Not Supported
Azure Marketplace
Supported
Cisco Meraki
Not Supported
ConnectWise PSA
Not Supported
ConnectWise RMM
Not Supported
CrowdStrike Falcon
Not Supported
Datto RMM
Not Supported
Fortinet
Not Supported
HaloPSA
Not Supported
Microsoft 365
Not Supported
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Integrations
Autotask PSA
Supported
Azure Marketplace
Not Supported
Cisco Meraki
Supported
ConnectWise PSA
Supported
ConnectWise RMM
Supported
CrowdStrike Falcon
Supported
Datto RMM
Supported
Fortinet
Supported
HaloPSA
Supported
Microsoft 365
Supported
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