AyaNova

AyaNova

Ground Zero Tech-Works
CSOne

CSOne

Libran Business Systems
AyaNova CSOne

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AyaNova:

About

AyaNova is service management software for small and mid-size service and repair businesses, from a single technician to a few dozen. Work orders, scheduling and dispatch, quotes, preventive maintenance, customer equipment with meter readings and warranty, inventory across multiple warehouses with purchase orders, service contracts, and notifications in the app, by email or by text message. A customer portal lets your customers send service requests and view their own work orders. Forms, reports and interface text can be customized. Integrates with QuickBooks Desktop. Runs in any web browser on desktop, tablet or phone, and installs to a phone's home screen like an app. Hosted by us, or installed on your own Windows or Linux server. Built for our own repair shop and sold directly since 1998. Two-week free trial, hosted or self-installed, with free help getting started. Email support. No consultants or implementation fees.
CSOne:

About

CSOne customer service solutions streamline your customer support. Customers’ calls to your call center are recorded and tracked from start to finish. The customer name, location and equipment are recorded upon their call as well as details of their request. The online calendar of CSOne will improve visibility of your technicians’ availability. A task assignment email will be sent to a technician. CSOne manages various field service works including the firsthand field investigation and repair works on site. Repair quotation and service reports are output through a mobile printer. CSOne seamlessly manages sales process from quotation, sales order, delivery, billing, and cash receipt. As the document stage is managed per business case, it is easy to check the task status for each case, including tasks which still need to be completed and quotes that must be sent.
AyaNova:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
CSOne:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
AyaNova:

Audience

Businesses and companies seeking a soltuion to manage their services
CSOne:

Audience

Companies in need of a Field Service Management platform
AyaNova:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CSOne:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
AyaNova:

API

Offers API Supported
CSOne:

API

Offers API Not Supported
AyaNova:

Screenshots and Videos

CSOne:

Screenshots and Videos

AyaNova:

Pricing

$20 USD per user per month
Hosted (we host, back up and update it): $20 USD per user per month, 2-user minimum, billed monthly or yearly.

Self-installed on your own Windows or Linux server: perpetual licence, $45 USD per user, 3-user minimum. Includes the first year of support and updates, renewing yearly at the same price. The licence keeps working if you stop renewing.

Free two-week trial, hosted or self-installed, with free help getting started. No setup, training or implementation fees.
Free Version Not Supported
Free Trial Supported
CSOne:

Pricing

$240 per 3 users per month
Free Version Not Supported
Free Trial Supported
AyaNova:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CSOne:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
AyaNova:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CSOne:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
AyaNova:

Company Information

Ground Zero Tech-Works
Founded: 1996
Canada
www.ayanova.com
CSOne:

Company Information

Libran Business Systems
United States
csone.biz/en/
AyaNova:

Alternatives

FieldEZ

FieldEZ

FieldEZ Technologies
CSOne:

Alternatives

Walkabout

Walkabout

Walkabout Software
AyaNova:
mHelpDesk

mHelpDesk

2.0 out of 5 stars
CSOne:
Quadra

Quadra

ERTH Corporation
AyaNova:
CSOne:
FieldAx

FieldAx

Merfantz Technologies
AyaNova:
CSOne:
FieldEdge

FieldEdge

Xplor
AyaNova:
NewWaySERVICE

NewWaySERVICE

OroLogic Inc.
4.9 out of 5 stars
CSOne:
AyaNova:

Categories

CSOne:

Categories

AyaNova:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Not Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Not Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Not Supported
Scheduling Supported
Task Management Supported
CSOne:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Not Supported
AyaNova:

Integrations

QuickBooks Desktop Pro Supported
CSOne:

Integrations

QuickBooks Desktop Pro Not Supported
AyaNova:
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CSOne:
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