Axonave

Axonave

Axonave Technologies
Axonave ClickDesk

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Axonave:

About

Axonave is a cloud-based customer engagement platform combining CRM, help desk, live chat, WhatsApp messaging and email ticketing in one workspace. Chats, tickets, leads, deals and customer activity are linked to a shared customer record. Teams can route conversations by skill, manage tickets with service-level agreements and automations, publish a help center, and use a customer portal, surveys and reports. A visual chatbot builder supports menus, questions and handoffs to agents. AI features can draft agent replies and answer customers from published help-center content with a link to the source article, with uncertain requests handed to a team. Sales functions include lead qualification, a deal pipeline and meeting booking. Axonave is delivered as a browser-based service for customer support, sales and operations teams; its Basic and Pro plans bundle different combinations of these tools.
ClickDesk:

About

Convert your visitors to happy customers. Bring conversations to life through voice and video chats. Put a face to your business and a voice to your answers. Chat with web visitors in real-time. The easiest live chat app on the planet! Voice chat and video chat are browser-based. No installation is required. HelpDesk is Automatically integrated with our live chat tool to keep you on top of issues. Call Social Toolbars Increase social media traffic. Bring Twitter and Facebook into our live chat app. helpdesk Plugins One-click integrations with your favorite apps and plugins. Web Analytics Mobile App Take chats and manage tickets on the go using your mobile device. Take chats and manage tickets on the go using your mobile device. One-click integrations with your favorite apps and plugins. Increase social media traffic. Bring Twitter and Facebook into our live chat app.
Axonave:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ClickDesk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Axonave:

Audience

Small and mid-size businesses in Southeast Asia that sell and support customers on WhatsApp and web chat, with 3 to 100 people on the team.
ClickDesk:

Audience

Companies of all sizes that want to convert website visitors to happy customers
Axonave:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
ClickDesk:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Axonave:

API

Offers API Supported
ClickDesk:

API

Offers API Supported
Axonave:

Screenshots and Videos

ClickDesk:

Screenshots and Videos

Axonave:

Pricing

$59/month
Basic: $59/month for 3 seats (up to 10); extra seats are $19/month, or $190/seat/year. Annual plan: $590 for 3 seats. Pro: $199/month for 5 seats (up to 100); extra seats are $35/month, or $350/seat/year. Annual plan: $1,990 for 5 seats. Annual billing costs 10 monthly payments. Basic AI packs are $20/month per 1,000,000 tokens; Pro includes 2,000,000 tokens/month, with extra 1,000,000-token packs at $20/month. Prices are USD before tax. Meta bills WhatsApp messaging separately. Pro has a 14-day free trial; no card required.
Free Version Not Supported
Free Trial Supported
ClickDesk:

Pricing

$9.99 per month
Free Version Not Supported
Free Trial Not Supported
Axonave:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ClickDesk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Axonave:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
ClickDesk:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
Axonave:

Company Information

Axonave Technologies
Founded: 2026
Malaysia
axonave.com
ClickDesk:

Company Information

ClickDesk
Founded: 2011
United States
www.clickdesk.com
Axonave:

Alternatives

No Alternatives
ClickDesk:

Alternatives

ClickDesk:
Live Assist for Microsoft Dynamics 365

Live Assist for Microsoft Dynamics 365

Communication Business Avenue
ClickDesk:
ClickDesk:
Axonave:
ClickDesk:
LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
Axonave:

Categories

Help Desk Supported
Live Chat Supported
ClickDesk:

Categories

Customer Service Supported
Help Desk Supported
Live Chat Supported
ClickDesk:

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported
Axonave:

Integrations

Gmail Supported
ActiveCampaign Not Supported
Axonave PathPilot Supported
Basecamp Not Supported
BigCommerce Not Supported
CS-Cart Multi-Vendor Not Supported
Capsule Not Supported
Facebook Not Supported
MODX Not Supported
Magento Not Supported
OpenCart Not Supported
Parsey Not Supported
PrestaShop Not Supported
Stackreaction Not Supported
Unbounce Not Supported
Webs Not Supported
WhatsApp Supported
Wix Not Supported
WordPress Not Supported
ClickDesk:

Integrations

Gmail Supported
ActiveCampaign Supported
Axonave PathPilot Not Supported
Basecamp Supported
BigCommerce Supported
CS-Cart Multi-Vendor Supported
Capsule Supported
Facebook Supported
MODX Supported
Magento Supported
OpenCart Supported
Parsey Supported
PrestaShop Supported
Stackreaction Supported
Unbounce Supported
Webs Supported
WhatsApp Not Supported
Wix Supported
WordPress Supported
Axonave:
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Claim Axonave and update features and information
ClickDesk:
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