Peeredge Enterprise Platform46 Labs
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Related Products
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About
Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows.
Core Capabilities:
- Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops.
- Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing.
- Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality.
- Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates.
- French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.
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About
The Peeredge Enterprise Platform by 46 Labs is the premier global voice management platform for enterprises, allowing companies to seamlessly replace legacy infrastructure with cutting-edge technology. It offers federated security across users, clouds, and wireline; number management; a globally distributed session border controller; management and monitoring of all global voice traffic through a single UI; fraud prevention and filtering; near real-time reporting and analytics; unified communications applications integration; RESTful APIs; and certification for Microsoft Teams.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Axialys is designed for customer-centric mid-market and enterprise organizations, specifically CX leaders from all industries who need to scale their operations through AI-driven automation and deep CRM integration.
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Audience
Multinational corporations aiming to modernize and unify their global voice communications infrastructure
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxialys
France
www.axialys.com
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Company Information46 Labs
Founded: 2012
United States
www.46labs.com/enterprise
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Integrations
Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Zendesk
easiware
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Integrations
Freshdesk
HubSpot CRM
Microsoft Dynamics 365
Microsoft Teams
Salesforce
Zendesk
easiware
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