Axence ConnectProAxence
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Visual AssistanceOptimaTech Limited
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Related Products
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About
Axence ConnectPro is a remote access and IT support tool designed to facilitate technical support and remote working. Here are some of its key features:
* Remote Access: Secure access to users' computers and servers for troubleshooting.
* Real-Time communication: Instant messaging and chat for quick issue resolution.
* Remote monitoring: View hardware, software, and performance metrics remotely.
* Unlimited sessions: Connect to multiple workstations simultaneously.
* Integration: Seamless with Active Directory and network configuration.
* User-Friendly interface: Intuitive operation for IT professionals and end-users.
* Remote desktop management: Supports file transfers, registry edits, process management, and command execution.
* Ready to install/run in isolated networks.
Axence ConnectPro is ideal for businesses seeking to streamline IT support and enhance remote working capabilities.
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About
Visual Assistance is a remote customer support and field service software that enables real-time video collaboration and screen sharing. Users can quickly invite customers to sessions via SMS or email. Live camera streaming from mobile devices helps agents visually troubleshoot issues. Voice chat allows natural conversations to speed up resolutions. Annotation tools let both parties highlight details on shared images. A dashboard provides insights into usage to optimize resources. Key benefits are quick session initiation, an intuitive interface, strong security, faster issue resolution, and reduced onsite visits. Use cases include remote technical support, installation guidance, inspections, training, and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT specialists, Network Administrators, Head of IT, Software distributors and resellers, integrators, VARs
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Audience
Field Service and Maintenance, Manufacturing and Production, Construction and Engineering, IT and Telecom, Insurance, Training and Development, Quality Assurance and Inspection, Facilities Management
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
0 USD/Yeaer
Free Version
Free Trial
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Pricing
$50/month/5 users
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxence
Founded: 2005
Poland
axence.net/en
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Company InformationOptimaTech Limited
Founded: 2023
New Zealand
www.optimatech.co.nz/
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
Active Directory
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