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About

Axence ConnectPro is a remote access and IT support tool designed to facilitate technical support and remote working. Here are some of its key features: * Remote Access: Secure access to users' computers and servers for troubleshooting. * Real-Time communication: Instant messaging and chat for quick issue resolution. * Remote monitoring: View hardware, software, and performance metrics remotely. * Unlimited sessions: Connect to multiple workstations simultaneously. * Integration: Seamless with Active Directory and network configuration. * User-Friendly interface: Intuitive operation for IT professionals and end-users. * Remote desktop management: Supports file transfers, registry edits, process management, and command execution. * Ready to install/run in isolated networks. Axence ConnectPro is ideal for businesses seeking to streamline IT support and enhance remote working capabilities.

About

TeamViewer is a popular remote access and support software that enables users to connect to and control computers and devices from anywhere in the world. It is widely used for troubleshooting technical issues, managing IT services, and providing customer support. The software allows for secure file sharing, real-time collaboration, and remote desktop access across different platforms, including Windows, macOS, Linux, iOS, and Android. TeamViewer's security features include end-to-end encryption and two-factor authentication, ensuring safe and reliable remote connections. It is used by individuals, IT professionals, and large organizations to enhance productivity, offer remote support, and manage devices efficiently.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT specialists, Network Administrators, Head of IT, Software distributors and resellers, integrators, VARs

Audience

Companies in almost every country looking for a remote support and remote access solution. TeamViewer is available in over 30 languages

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

0 USD/Yeaer
free annual subscription to celebrate the 20th anniversary of Axence
Free Version
Free Trial

Pricing

$24.90 per month
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
1 Licensed User
1 Concurrent connection (channel)
3 Managed devices
Unlimited devices to connect from
3 Computers to connect to (add-on available)
3 Concurrent sessions (in tabs) per concurrent connection
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • It's simple, fast and secure to access and control devices remotely with TeamViewer. Again, it's possible to monitor and manage remote devices with TeamViewer. Likewise, it's secure to transfer files between remote devices with TeamViewer. Finally, TeamViewer provides remote IT support.
  • For me, using TeamViewer has been absolutely magnificent, thanks to the fact that with this platform I have been able to connect remotely to any device in just a few steps. The things that I liked most about this platform were: 1- With the help of this platform, I have been able to maintain an active remote connection at any time. I must point out that the remote connection, which is totally stable, does not have any kind of drop and works perfectly on any device, which is quite helpful since I can use a mobile device or a personal computer to connect remotely to any device, regardless of the distance. I love being able to manage any computer fluidly with the help of this platform, since they do not have any kind of delay in their use. 2- Another feature that I liked is that with the help of this platform I can connect remotely and at the same time talk via audio or video. This is one of the most important options for me, since I can have a stable conversation with someone, while I perform any kind of process remotely, I can contact the other person who is on the computer I connect to either via video or audio. 3- I also really liked its functionality within mobile devices. Even though it is a platform that was created primarily for computers, its use within my mobile device is impressive. I can connect remotely to my computer just by having an ID number and a password. This has been quite helpful, since on some occasions I am away from my office, and I need some information that is on my computer, so I can connect remotely with my mobile phone. 4- Another thing that has been particularly good for me is the file transfer system that this platform has, since for example, if I need to remotely extract some type of document or file that I found on the computer I have connected to, I can do it instantly. The file transfer is one of the fastest I have seen on any other platform. I love the file transfer, there is no limit to the amount of files that I can transfer to my computer remotely.
  • TeamViewer features end-to-end encryption, which is vital for ensuring the security of remote connections. In addition, auditing and logging features are useful for maintaining tight control over who accesses systems and when. The ability to establish unattended sessions on critical servers and stations allows me to run maintenance tasks outside of operating hours.
  • TeamViewer Remote provides remote support thus making it simple and fast to solve technical issues. Ease to connect, access and control remote devices. It offers an enterprise-grade security. Ease to access from multiple devices.
  • With TeamViewer Remote, it is simple, fast and secure to access and control remote devices. Again, it is simple to chat using TeamViewer Remote. It is possible to offer remote IT support to our clients with TeamViewer Remote. It is simple and fast to transfer files with TeamViewer Remote.

Cons

  • I haven't experienced any problems with TeamViewer so far as it meets all my needs.
  • The main things I didn't like about this platform were: 1- It is absolutely necessary that both devices that are connected remotely have a fast internet connection. This platform is useless if you have a slow internet connection, which causes many users to have limitations when connecting remotely. I would like this platform to work correctly without needing such a fast connection, that would be fantastic. 2- Using TeamViewer for the first time is a rather complex process. Not all users can have a simple use of the platform. This is because most users are confused about how to configure the access ID and password. Therefore, the general configuration of TeamViewer is usually one of the problems that new users of any company have. I think there should be a tutorial on how to use this remote access platform correctly.
  • One of the aspects I like least is its relatively high resource consumption, which can slow down the system on computers with limited hardware.
  • It's difficult to connect to remote devices when having unstable internet connectivity.
  • TeamViewer Remote delivers great performance and I therefore lack anything to complain about.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Axence
Founded: 2005
Poland
axence.net/en

Company Information

TeamViewer
Founded: 2005
Germany
www.teamviewer.com

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Remote Utilities

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Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Meeting Features

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Work Features

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Video Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing Features

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Integrations

Active Directory
Alloy Navigator
Atera
Avira Prime
Azure Marketplace
Bitium
Control D
HaloCRM
Jira
NinjaOne
ProxyStores.com
Qualisys Track Manager
SAP Store
Salesforce Agentforce Service
Teamstack
Trelica
Vibe Interactive Whiteboard
Webinar Booster
Zoho CRM
magnalister

Integrations

Active Directory
Alloy Navigator
Atera
Avira Prime
Azure Marketplace
Bitium
Control D
HaloCRM
Jira
NinjaOne
ProxyStores.com
Qualisys Track Manager
SAP Store
Salesforce Agentforce Service
Teamstack
Trelica
Vibe Interactive Whiteboard
Webinar Booster
Zoho CRM
magnalister
Claim Axence ConnectPro and update features and information
Claim Axence ConnectPro and update features and information
Claim TeamViewer and update features and information
Claim TeamViewer and update features and information