Axence ConnectProAxence
|
SecureDeskRubix Technology
|
|||||
Related Products
|
||||||
About
Axence ConnectPro is a remote access and IT support tool designed to facilitate technical support and remote working. Here are some of its key features:
* Remote Access: Secure access to users' computers and servers for troubleshooting.
* Real-Time communication: Instant messaging and chat for quick issue resolution.
* Remote monitoring: View hardware, software, and performance metrics remotely.
* Unlimited sessions: Connect to multiple workstations simultaneously.
* Integration: Seamless with Active Directory and network configuration.
* User-Friendly interface: Intuitive operation for IT professionals and end-users.
* Remote desktop management: Supports file transfers, registry edits, process management, and command execution.
* Ready to install/run in isolated networks.
Axence ConnectPro is ideal for businesses seeking to streamline IT support and enhance remote working capabilities.
|
About
SecureDesk is a self-hosted remote support and device management platform for Windows environments, built so the operator's own infrastructure, not a third-party cloud sits in the middle of every session.
It supports two connection modes: attended sessions for real-time, on-demand remote assistance where the end user is present to approve the connection, and unattended access for managing devices that aren't actively staffed, such as servers or kiosks. For deeper troubleshooting, technicians can drop into a SYSTEM-level shell to run administrative commands directly on the endpoint.
The core of its design is the encryption model: both the technician's console and the remote endpoint generate their own AES-256-GCM keys, and endpoints connect outbound-only. The self-hosted relay that brokers each session only ever forwards ciphertext it holds no key for, so even the relay operator can't see or decrypt session content.
|
|||||
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
IT specialists, Network Administrators, Head of IT, Software distributors and resellers, integrators, VARs
|
Audience
IT support teams, help desks, and managed service providers (MSPs) responsible for Windows environments — anyone doing remote troubleshooting or device management who wants to avoid routing session data through a third-party cloud. It's a strong fit for organizations in privacy- and compliance-sensitive industries (healthcare, finance, legal, government) where visibility into remote-support traffic is a real security concern, since the relay itself can't decrypt session content. It also suits solo technicians and small IT shops via the free tier (one technician, three devices), as well as larger teams needing unattended access to unstaffed devices like servers and kiosks.
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
0 USD/Yeaer
free annual subscription to celebrate the 20th anniversary of Axence
Free Version
Supported
Free Trial
Not Supported
|
Pricing
$249/year
For small IT teams and MSPs — unattended fleets, elevation and SSO.
≈ $21/mo · billed annually Up to 10 operators
Free Version
Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
|
|||||
Company InformationAxence
Founded: 2005
Poland
axence.net/en
|
Company InformationRubix Technology
Founded: 2012
United States
www.rubixtechnology.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
|
|
|
|||||
Categories |
Categories |
|||||
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Not Supported
Session Recording
Not Supported
Session Transfer
Not Supported
Surveys & Feedback
Supported
|
Remote Support Features
Diagnostic Tools
Not Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Not Supported
Surveys & Feedback
Not Supported
|
|||||
Integrations
Active Directory
Not Supported
|
||||||
|
|
|