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About

Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction. Our company believes that contextual awareness is critical to providing the best consumer digital engagement. Service Providers are able to identify, offer and deploy relevant new services to consumer segments. Our platform can then deliver a multi-pronged engagement: Self-service, new product selection and payment, push notifications within an app, links to specific promotions or directions to the nearest store location. This closed loop interaction not only presents data in a meaningful and actionable way for a consumer but helps service providers maximize overall wallet share. AwareX is a 100% pure software as a service product offering. It is delivered from the Cloud and provides 365 day, 24 hour customer engagement for a wide range of optimized customer journeys.

About

Paylode is the leading customer perks platform for companies that want to launch an amazing perks program without the burden and expense of building one in-house. Paylode is like having an entire partnerships team in your corner. We vet and pre-negotiate thousands of perks offers from top consumer brands, and provide easy no-code tools to save companies massive amounts of time and overhead. Integrating perks into the customer experience adds immense value to your product at a time when everyone is scrutinizing their budgets and looking for ways to save. Perks programs increase conversion rates, retention, engagement, and satisfaction while unlocking a new stream of revenue for your company.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to increase revenues and boost customer satisfaction

Audience

Companies with 10k users or more

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Quotes are designed for the features and specific campaigns your company needs. Get a free proposal in a live demo today.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We wanted to move beyond generic discount-based loyalty and needed a platform that truly drove subscriber behavior. Paylode helped us build a branded perks program that rewards actions like eSIM activation, autopay sign-ups, and plan upgrades — all without cutting core service pricing. Our churn dropped by 18% in the first year, and we saw a 22% increase in ARPU among engaged segments. Integration was smooth with our CRM and app, and the team provided outstanding support. Highly recommend for any telecom provider looking to modernize loyalty and retention.

Cons

  • While our overall experience with Paylode has been highly positive, there’s always room to evolve. Having deeper behavioral segmentation within the dashboard could help us fine-tune campaigns even more precisely. That said, it was not blocker—just opportunitity for added value as the platform grows.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AwareX
Founded: 2017
United States
www.awarex.com

Company Information

Paylode
Founded: 2020
United States
paylode.com

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WSD Digital

Categories

Categories

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

ActiveCampaign Not Supported
Adobe Marketo Engage Not Supported
Angular Not Supported
Braze Not Supported
Constant Contact Not Supported
Entrata Not Supported
HubSpot Customer Platform Not Supported
Joomla! Not Supported
Kotlin Not Supported
Magento Not Supported
Mailchimp Not Supported
React Not Supported
RealPage Not Supported
RentCafe Not Supported
SendGrid Not Supported
Shopify Not Supported
Swift Not Supported
Webflow Not Supported
WordPress Not Supported
Zapier Not Supported

Integrations

ActiveCampaign Supported
Adobe Marketo Engage Supported
Angular Supported
Braze Supported
Constant Contact Supported
Entrata Supported
HubSpot Customer Platform Supported
Joomla! Supported
Kotlin Supported
Magento Supported
Mailchimp Supported
React Supported
RealPage Supported
RentCafe Supported
SendGrid Supported
Shopify Supported
Swift Supported
Webflow Supported
WordPress Supported
Zapier Supported
Claim AwareX and update features and information
Claim AwareX and update features and information
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Claim Paylode and update features and information