Audience

Brands that want to connect with customers to acquire, engage, and retain new customers

About Surkus

Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.

Pricing

Pricing Details:
Performance based

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

Surkus
Founded: 2014
United States
surkus.com

Videos and Screen Captures

Surkus Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Support
24/7 Live Support
Online

Surkus Frequently Asked Questions

Q: What kinds of users and organization types does Surkus work with?
Q: What languages does Surkus support in their product?
Q: What kind of support options does Surkus offer?
Q: Does Surkus have a mobile app?
Q: What type of training does Surkus provide?
Q: What pricing for support is available for Surkus?

Surkus Product Features

Customer Engagement

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Customer Loyalty

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
Corporate Memberships Not Supported
Gift Card System Not Supported
Loyalty Card System Not Supported

Event Marketing

Social Media Promotion Not Supported
Email Marketing Not Supported
Website Management Not Supported
Reporting/Analytics Not Supported
Campaign Management Not Supported
Audience Segmentation Not Supported
Location-Based Marketing Not Supported
Event Calendar Not Supported
Surveys & Feedback Not Supported
Landing Pages / Web Forms Not Supported

Experience Management

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Trend Analysis Supported
Dashboard Not Supported
Text Analysis Not Supported

Review Management

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Ticketing

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
Mobile Ticketing Supported
Onsite Ticketing Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Online Ticketing Not Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Surkus Verified User Reviews

Write a Review
  • A Surkus User
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Unique app with great offers"

    Posted 2020-04-23

    Pros: I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well.

    Cons: The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.

    Overall: Overall I'm happy and will continue to use the app to find deals that I like. I'm sure this would be a great tool to get your products out there as I've tried out three new brands and will continue to check out more.

    Read More...
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