Microtalk

Microtalk

Microtalk Europe Limited
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About

Avaya Cloud Office is a cloud-based unified communications solution that combines voice, video, messaging, meetings, and collaboration tools into a single platform. It seamlessly connects office, remote, and mobile workers across multiple devices, ensuring smooth and consistent communication. With features like business phone numbers, voicemail transcription, team messaging, and document sharing, it enhances productivity and collaboration. The platform also prioritizes security with encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, helping businesses streamline workflows and improve efficiency.

About

Microtalk provides cloud-based phone solutions that enable businesses to connect securely from anywhere. Its hosted voice platform is designed for everyone, from single users to call centers with 10,000+ agents. The Microtalk Cloud Phone System includes advanced features like IVR, call recording, ring groups, skills-based routing, and HD quality calling. For contact centers, Microtalk offers scalable VoIP trunks, toll-free and DID numbers, and a hosted predictive dialer. The company also delivers high-speed fibre internet with speeds up to 10Gb, alongside SMS services for mass campaigns, scheduling, and compliance. Trusted by over 10,000 customers across 15 countries, Microtalk combines cost efficiency, easy integration, and 24/7 support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking to communicate easily with team no matter where everyone is at.

Audience

Microtalk is designed for businesses, call centers, and enterprises seeking cost-effective, scalable, and feature-rich cloud communication solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$19.99/user/month
Free Version
Free Trial

Pricing

$20/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Avaya
Founded: 2000
United States
www.avaya.com/en/products/ucaas/cloud-office/

Company Information

Microtalk Europe Limited
Founded: 2008
United Kingdom
microtalk.co.uk

Alternatives

Alternatives

UNIVERGE BLUE

UNIVERGE BLUE

NEC Corporation

Categories

Categories

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Integrations

Salesforce
Armour365
Automate365
Bigin by Zoho CRM
Chatdesk
Chatterbox
Check Point IPS
Clobba
FaPipe IPVPN
Flip
Geomant Wallboard
Google Drive
HubSpot CRM
Infrasys POS
Kasisto KAI
OnGuard
Outdoo AI
SmartBots
Tomato.ai
ethosIQ Customer Engagement Platform

Integrations

Salesforce
Armour365
Automate365
Bigin by Zoho CRM
Chatdesk
Chatterbox
Check Point IPS
Clobba
FaPipe IPVPN
Flip
Geomant Wallboard
Google Drive
HubSpot CRM
Infrasys POS
Kasisto KAI
OnGuard
Outdoo AI
SmartBots
Tomato.ai
ethosIQ Customer Engagement Platform
Claim Avaya Cloud Office and update features and information
Claim Avaya Cloud Office and update features and information
Claim Microtalk and update features and information
Claim Microtalk and update features and information