Automization AI ReceptionistAutomization
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About
Automization AI Receptionist is a managed AI answering service for trades and local businesses that miss incoming enquiries. It answers business phone calls and website chats day and night, books jobs into a calendar or CRM, and sends text alerts about new leads. Automization sets it up, trains it on business information, and reviews calls to refine its responses. The 24/7 front-desk plan covers calls and chats around the clock; the after-hours plan covers evenings, weekends, and overflow. Through January 31, 2027, the after-hours plan is $249/month with no setup fee. New 24/7 customers who start by January 31, 2027 pay $399/month with no setup fee and keep that rate for 12 months. Starting February 1, 2027, the after-hours plan is $299/month plus a $499 setup fee, and the 24/7 plan is $499/month plus a $999 setup fee. Both plans are month-to-month with no contract. If the receptionist does not work as agreed during its first 30 days, Automization fixes it at no extra charge.
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About
Nextiva XBert is Nextiva's AI employee for customer conversations, an AI-powered answering service, receptionist, and support agent that handles calls, texts, chats, and emails 24/7. It greets callers, answers questions, books and reschedules appointments, captures lead details, and resolves routine issues without human intervention, escalating only when a situation is too complex or sensitive for AI to handle alone.
XBert trains itself on your business by pulling in your website, services, hours, and FAQs, then keeps improving from every real interaction. It unifies voice, text, and chat into one conversation thread, so context carries across channels. Built on Nextiva's enterprise-grade platform, it offers PCI DSS, HIPAA, and GDPR compliance, full call recording/transcription, and customizable guardrails for what it can and can't do.
Pricing starts around $99/month for a set number of AI conversations, with setup available in minutes, no coding required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Trades and local businesses that miss calls
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Audience
Home services (HVAC, plumbing, electrical, landscaping) — techs are out in the field and can't answer calls, but customers calling about a broken AC unit rarely leave a voicemail; they call the next company. XBert answers, books the job, and keeps the pipeline full. Medical, dental, and other appointment-based practices — front desk staff get slammed during business hours and can't cover after-hours or lunch. XBert schedules, reschedules, and answers routine patient questions, with HIPAA compliance built in. Restaurants — handles reservation calls, menu questions, and hours inquiries without pulling staff off the floor during a rush. Real estate teams and agents — captures lead details and qualifies interest on inbound calls/texts about listings, even when an agent is mid-showing. Small businesses and solo operators generally — anyone running a business on one phone number who can't afford (or doesn't need) a full-time receptionist but still loses revenue every time a call goes unanswered. Growing businesses layering AI onto an existing setup — companies already on Nextiva's phone/contact center platform that want AI handling routine volume so human agents can focus on higher-value or more sensitive conversations.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$249/month
24/7 front desk: $399/month with no setup fee for customers who start by January 31, 2027; those customers keep that rate for 12 months. New customers starting February 1, 2027 pay $499/month plus a $999 setup fee. After-hours: $249/month with no setup fee through January 31, 2027; from February 1, 2027, it is $299/month plus a $499 setup fee. Both plans are month-to-month with no contract.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$15/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAutomization
Founded: 2024
United Kingdom
automization.io/automate/ai-receptionist
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Company InformationNextiva XBert
Founded: 2025
United States
www.nextiva.com/products/ai-receptionist
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Integrations
GoHighLevel
Supported
HubSpot CRM
Supported
Nextiva
Not Supported
Zoho CRM
Supported
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Integrations
GoHighLevel
Not Supported
HubSpot CRM
Not Supported
Nextiva
Supported
Zoho CRM
Not Supported
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