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About

Autoflows is an aftersales automation platform for auto retail that lets dealership data do the work. Built to boost revenue, cut manual work, and improve the customer journey, Autoflows connects with DMS, CRM, OEM data, motor registries, and third-party data sources to identify the right customers for service, MOT, tires, recalls, deferred work, and more. It automatically scans repair orders and order lines, uses AI and text analytics to organize full repair order history into relevant services, then combines repair order history, appointment data, mileage patterns, and vehicle data to predict exactly which customers to contact and when. Once the opportunity is identified, Autoflows activates customers through personalized daily communication across email, SMS, WhatsApp, interactive messaging forms, and AI phone calls. Its Voice AI handles inbound service calls 24/7, including booking, diagnostics, status updates, rescheduling, additional work, and general enquiries.

About

Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience. Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

European dealership aftersales teams that need AI automation to predict service opportunities, activate customers, and handle calls across every channel

Audience

Automotive dealerships with a service and/or sales BDC.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€270 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Autoflows
Denmark
autoflows.com

Company Information

Volie
Founded: 2017
United States
www.volie.com

Alternatives

Alternatives

incadea.dms

incadea.dms

incadea
PBS DMS

PBS DMS

PBS Systems

Categories

Categories

Automotive CRM Features

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Xtime
Claim Autoflows and update features and information
Claim Autoflows and update features and information
Claim Volie and update features and information
Claim Volie and update features and information