+
+

Related Products

  • Jiminny
    773 Ratings
    Visit Website
  • ZoomInfo
    10,518 Ratings
    Visit Website
  • 6sense
    1,581 Ratings
    Visit Website
  • HubSpot CRM
    23,650 Ratings
    Visit Website
  • D&B Hoovers
    1,039 Ratings
    Visit Website
  • Visual Visitor
    240 Ratings
    Visit Website
  • Fathom
    4,778 Ratings
    Visit Website
  • Local Measure Engage
    16 Ratings
    Visit Website
  • Sogolytics
    861 Ratings
    Visit Website
  • Pipedrive
    8,193 Ratings
    Visit Website

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer Experience Management platform for businesses

Audience

Customer Service and Support Teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Augment CXM
Founded: 2016
United States
www.augmentcxm.com

Company Information

Klaus
Founded: 2018
Estonia / Remote
klausapp.com

Alternatives

Alternatives

QEval

QEval

Etech Global Services
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Integrations

Zendesk
Amazon Connect
CallHippo
Dixa
Freshdesk
Front
Gorgias
Help Scout
Intercom
Kustomer
My Country Mobile
NICE Enlighten AI
Oracle Cloud Infrastructure
Pandium
Salesforce
Salesforce Service Cloud
Talkdesk
Wix Answers
elevio

Integrations

Zendesk
Amazon Connect
CallHippo
Dixa
Freshdesk
Front
Gorgias
Help Scout
Intercom
Kustomer
My Country Mobile
NICE Enlighten AI
Oracle Cloud Infrastructure
Pandium
Salesforce
Salesforce Service Cloud
Talkdesk
Wix Answers
elevio
Claim Augment CXM and update features and information
Claim Augment CXM and update features and information
Claim Klaus and update features and information
Claim Klaus and update features and information