Attentive vs. MessageDesk Comparison


Attentive Attentive Mobile 5.0 out of 5 stars	MessageDesk Alderwood Labs
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Attentive	MessageDesk
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Attentive: About Send messages your customers want to read (and act on). Attentive’s AI-powered SMS & email platform helps retail enterprises to e-commerce entrepreneurs engage customers and drive billions in revenue. We'll help you target the right audience and measure your most important metrics to optimize your marketing program. And with over 100 flexible integrations, you can seamlessly connect to the rest of your marketing stack. We partner with industry innovators in retail & e-comm, food & beverage, and media & entertainment. Attentive’s AI-powered SMS & email platform will double your ROI in just a few months. Learn more about our free 30-day trial.	MessageDesk: About MessageDesk keeps you and your team connected to contacts, customers, and clients for appointments, scheduling, payments, alerts, and daily operations. Ready to improve your day-to-day operations? Watch how business text messaging can help you start and manage more conversations, fill your calendar, and get you paid. Send and receive SMS and MMS messages for everything from 1-on-1 conversations to mass SMS marketing broadcasts. Spin up a new 10-digit phone number with a local area code or text-enable your existing business number. Start and manage more conversations with contact groups and web forms. Add contacts to quickly create groups or apply advanced filters to automatically group contacts based on their info. Grow your contact lists and start more conversations with web forms that net bookings, referrals, and appointments.
Attentive: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	MessageDesk: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Attentive: Audience Companies of all sizes interested in a powerful conversational commerce, SMS marketing, and email marketing platform	MessageDesk: Audience Companies that need a customer texting solution
Attentive: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	MessageDesk: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Attentive: API Offers API Not Supported	MessageDesk: API Offers API Not Supported
Attentive: Screenshots and Videos View more images or videos	MessageDesk: Screenshots and Videos View more images or videos
Attentive: Pricing Get a demo to learn more Free Version Not Supported Free Trial Supported	MessageDesk: Pricing $29 per month Free Version Not Supported Free Trial Supported
Attentive: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.9 / 5 design 5.0 / 5 support 4.9 / 5 Read all reviews	MessageDesk: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Attentive: Pros & Cons from Real Users Pros I really like the level of customer support we get from Attentive, they're always offering us new journeys, and ideas to increase our conversion. The platform is super easy to use and we are able to easily schedule sign up unit switches and messages ourselves. Can't say enough good things about Attentive. Not only is their team easy to work with and responsive, but they make the platform very easy to use. Attentive has been fantastic to work with. They're always pushing the envelope with features and delivering new ways to drive revenue. The platform is already robust but they are constantly developing new capabilities. And the best part is the team goes beyond standard level support, by actually helping you strategize and implement and sometimes even building out entire flows for you. Could not be happier with the experience. I love how responsive and helpful everyone at Attentive is. We've been working with them for 3+ years, and they always come to the table with new features and ideas to work through. I was able to hit the ground day 1 with this software. There are so many capabilities like segmentation, a/b testing, creating web pop-ups... and they make it easy enough for us to do all on our own! However, the support staff is incredibly efficient and kind if I do need help. Cons If there was one con, I would say that the reporting could be a little more robust. Sometimes I have to pull reports from two different places to try and analyze data better. Gets expensive if you want to add emojis to texts. It's a tad bit on the pricier side but its a premium product that is definitely worth it. Occasionally there's a few bugs, but that's to be expected! The reporting features are a bit clunky, but overall there hasn't been data I wasn't able to pull with a little help from my account rep.
Attentive: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	MessageDesk: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Attentive: Company Information Attentive Mobile Founded: 2016 United States www.attentive.com	MessageDesk: Company Information Alderwood Labs Founded: 2018 United States messagedesk.com
Attentive: Alternatives Klaviyo 4.5 out of 5 stars	MessageDesk: Alternatives Podium 4.5 out of 5 stars
Attentive: Infobip	MessageDesk: BulkSMS.com 4.6 out of 5 stars
Attentive: SlickText 5.0 out of 5 stars	MessageDesk: Emitrr 5.0 out of 5 stars
Attentive: ActiveCampaign 4.4 out of 5 stars	MessageDesk: SimpleTexting Sinch 4.9 out of 5 stars
Attentive: Brevo 4.7 out of 5 stars View All	MessageDesk: EZ Texting View All
Attentive: Categories AI Tools Supported Bulk SMS Supported Business Text Messaging Supported Drag and Drop Email Builders Supported eCommerce Marketing Supported eCommerce Tools Supported Email Marketing Supported Email Newsletter Supported Marketing Automation Supported Mobile Marketing Supported SMS Marketing Supported	MessageDesk: Categories Business Text Messaging Supported Mobile Marketing Supported Proactive Notification Supported SMS Marketing Supported SMS Survey Supported
Attentive: Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Supported Email Marketing Supported Engagement Monitoring Supported In-App Marketing Supported Location-Based Marketing Supported Push Notifications Not Supported Text Messaging Supported Text-to-Win Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Email Marketing Features A/B Testing Supported Artificial Intelligence Supported Auto-Responders Supported CAN SPAM Compliance Supported Customer Surveys Not Supported Drip Campaigns Supported Dynamic Content Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Supported Template Management Supported WYSIWYG Email Editor Supported Marketing Automation Features A/B Testing Supported Analytics / ROI Tracking Supported Artificial Intelligence Supported Content / Blogging Platform Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Supported Social Marketing Supported Website Visitor Tracking Supported eCommerce Marketing Features AB Testing Supported Abandoned Cart Email Not Supported Analytics / ROI Tracking Supported Customer Data Profiles Supported Dynamic Content Supported Email Marketing Supported Email Personalization Supported Facebook Ads Not Supported Google Ads Not Supported Product Recommendations Not Supported Push Notifications Supported Retargeting Supported Search Marketing Not Supported Segmentation Supported Signup Forms & Popups Not Supported SMS Marketing Supported Social Marketing Supported Triggered Emails Supported Website Visitor Tracking Not Supported
Attentive: Integrations AfterShip Supported Bloomreach Supported Clearco Supported Cordial Supported Daasity Supported Emarsys Supported HubSpot Customer Platform Supported Magento Supported Matia Supported Northbeam Supported PostPilot Supported Prehook Supported QuickBooks Online Advanced Not Supported Rep AI Supported Salesforce Supported Salesforce Agentforce Marketing Supported Segments Supported Wonderment Supported Zendesk Supported dotdigital Engagement Cloud Supported Show More Integrations View All 106 Integrations	MessageDesk: Integrations AfterShip Not Supported Bloomreach Not Supported Clearco Not Supported Cordial Not Supported Daasity Not Supported Emarsys Not Supported HubSpot Customer Platform Not Supported Magento Not Supported Matia Not Supported Northbeam Not Supported PostPilot Not Supported Prehook Not Supported QuickBooks Online Advanced Supported Rep AI Not Supported Salesforce Not Supported Salesforce Agentforce Marketing Not Supported Segments Not Supported Wonderment Not Supported Zendesk Not Supported dotdigital Engagement Cloud Not Supported Show More Integrations View All 6 Integrations
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