+
+

Related Products

  • Pipedrive
    10,133 Ratings
    Visit Website
  • Twilio Messaging
    1,094 Ratings
    Visit Website
  • Pylon
    62 Ratings
    Visit Website
  • Podium
    2,099 Ratings
  • Zendesk
    7,560 Ratings
    Visit Website
  • ActiveCampaign
    17,148 Ratings
    Visit Website
  • Sendbird
    164 Ratings
    Visit Website
  • Birdeye
    4,881 Ratings
    Visit Website
  • TextUs
    854 Ratings
    Visit Website
  • iPaper
    41 Ratings
    Visit Website

About

Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.

About

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a platform that manages chat operations between sales and customers

Audience

Companies that need a live chat and customer engagement solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19.95 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Atom
Founded: 2018
Panama
atomchat.io

Company Information

Velaro
Founded: 2000
United States
www.velaro.com

Alternatives

Alternatives

CCIChat

CCIChat

Cyber Cast International

Categories

Categories

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

X (Twitter)
Bootstrap Studio
CodeStream
Cucumber
Desktop.com
Facebook
FastNode
FreshRSS
Google Analytics
Laminas
LinkedIn
NetSuite
OpenDQ
Parsey
Pop!_OS
Salesforce Agentforce Service
WhatsApp
WordPress
Zendesk

Integrations

X (Twitter)
Bootstrap Studio
CodeStream
Cucumber
Desktop.com
Facebook
FastNode
FreshRSS
Google Analytics
Laminas
LinkedIn
NetSuite
OpenDQ
Parsey
Pop!_OS
Salesforce Agentforce Service
WhatsApp
WordPress
Zendesk
Claim Atom and update features and information
Claim Atom and update features and information
Claim Velaro and update features and information
Claim Velaro and update features and information