IOdesk

IOdesk

Xenolith
+
+

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About

Discover the nuance behind the trends by following a guided journey of data analytics questions to understand what’s truly going on. Empower your stakeholders with self-service data analytics. Give them the ability to access and analyze the data they need, when they need it. Increase efficiency, reduce dependency on IT, and make data-driven decisions faster with a self-service analytics solution. Athenic AI connects to your data stored in a database, data warehouse or an application like a CRM or ERP platform to answer your questions without SQL knowledge or a business analyst. We have built Athenic to be able to interpret natural language and translate into SQL queries. We have even added the option to give the AI additional context in natural language.

About

Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies wanting an analytics platform powered by AI

Audience

Help Desk solution for companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Athenic AI
www.athenic.com

Company Information

Xenolith
Founded: 2018
Sweden
www.iodesk.net

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Categories

Categories

Help Desk Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Integrations

Airtable Supported
Amazon Athena Supported
Amazon Redshift Supported
Firebird Supported
Google Cloud BigQuery Supported
Google Sheets Supported
MariaDB Supported
MySQL Supported
PlanetScale Supported
PostgreSQL Supported
Presto Supported
SQL Server Supported
Snowflake Supported

Integrations

Airtable Not Supported
Amazon Athena Not Supported
Amazon Redshift Not Supported
Firebird Not Supported
Google Cloud BigQuery Not Supported
Google Sheets Not Supported
MariaDB Not Supported
MySQL Not Supported
PlanetScale Not Supported
PostgreSQL Not Supported
Presto Not Supported
SQL Server Not Supported
Snowflake Not Supported
Claim Athenic AI and update features and information
Claim Athenic AI and update features and information
Claim IOdesk and update features and information
Claim IOdesk and update features and information