Atera vs. ManageEngine Applications Manager Comparison


Atera	ManageEngine Applications Manager ManageEngine	+	+
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It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website Iru Iru (formerly Kandji) is an all-in-one, AI-powered security and compliance platform designed to simplify IT management and strengthen enterprise protection. 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Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. 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About Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.	About ManageEngine Applications Manager is an enterprise-ready platform designed to monitor an entire application ecosystem of a business organization. Our platform helps IT and DevOps teams get visibility into all the dependent components within their application stack. With Applications Manager, it becomes easier to monitor the performance of mission-critical web applications, web servers, databases, cloud services, middleware, ERP systems, messaging components, and more. It has tons of features that fast-track the troubleshooting process and help reduce MTTR. This way, issues are fixed before application end-users are affected. Applications Manager has a fully functional dashboard that can be customized to get performance insights at a glance. By configuring alerts, it constantly keeps a lookout for performance issues within the application stack. Combining this with intelligent machine learning, Applications Manager helps turn performance data into actionable insights.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Ideal for internal IT departments or managed service providers (MSPs)	Audience SMBs to mid-large enterprises
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing 30-DAY FREE TRIAL Fixed cost — per technician-based pricing with unlimited endpoints. Free Version Not Supported Free Trial Supported	Pricing $395.00/Year Annual & perpetual pricing models are available. Suitable prices that are segmented into professional & enterprise editions. Can also contact support for a custom quote. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.6 / 5 support 4.7 / 5 Read all reviews	Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.6 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
Pros & Cons from Real Users Pros Atera is very useful for remote monitoring and IT management. It combines many tools in one platform like ticketing, remote access and monitoring. Dashboard is clean and easy to navigate. Setup process is not very difficult and works well for small teams. Remote support feature is fast and reliable. It helps save time in daily IT tasks Atera is best IT management tool I have used so far. It has all in one RMM, PSA and ticketing in single platform. As a MSP we handle huge number of hosts, this makes great tool to work with and even our client have positive feedback. Customization and automation is very easy and works efficiently. Even customer support is helpful to any problems. Atera is an IT management platform with RMM, ticketing, patching, and AI tools for streamlined workflows. Atera offers help desk and ticketing feature where issues can be resolved quickly. Atera provides patch management feature that is very important. It is fast to access and control remote devices with Atera. Atera offers several benefits, especially for IT professionals and managed service providers: 1. All-in-One Platform: It combines remote monitoring, management, and ticketing in a single tool, making operations smoother and more efficient. 2. User-Friendly: The platform is designed to be easy to navigate, which helps reduce the time needed to get up to speed. 3. Scalable: Whether you’re a small IT firm or a larger MSP, Atera grows with your business, adapting to your needs. 4. Automated Billing: Its built-in billing system automates invoicing and recurring charges, simplifying financial management. 5. Customizable: You can tweak various features to fit your specific requirements and workflows. 6. Cost-Effective: Atera’s subscription model with no per-device fees can be more budget-friendly, especially for businesses managing many devices. Cons Pricing can feel expensive for individual users. Some advanced features take time to understand. Mobile app could be better. Sometimes system feels little slow when many devices are connected. Custom reports options are limited Performance metrics of hosts could be more detailed. Limited advanced customization. Slight learning curve for beginners. Occasional performance lags. Atera delivers excellent performance hence nothing to disregard. Learning curve.	Pros & Cons from Real Users Pros ManageEngine Applications Manager provides comprehensive monitoring for servers, applications, databases, and network services from a single dashboard. The alerting system helps identify issues proactively, reducing downtime and improving incident response times. It supports a wide range of technologies, offers detailed performance metrics, customizable dashboards, and useful reporting features. The setup process is straightforward, and adding new monitors is relatively easy. Overall, it provides excellent visibility into infrastructure health and application performance. Easy to deploy and configure with a user-friendly interface. Provides comprehensive monitoring for servers, applications, databases, and cloud infrastructure from a single dashboard. Real-time performance monitoring and alerts help identify issues before they impact business operations. Easy to use Simple and user-friendly interface Fast performance Makes app management convenient Well-organized features Reliable and useful Saves time when managing applications I like ManageEngine Applications Manager because it offers centralized monitoring for applications, servers, databases, and cloud resources, real-time monitoring and proactive alerting capabilities help identify and resolve issues before impact business operations, and It helps quickly identify and troubleshoot issues across applications and infrastructure, reducing downtime and improving overall operational efficiency. Additionally, this platform supports a wide range of technologies and integrates well with existing IT environments, making it a reliable solution for maintaining application availability and performance. ManageEngine Applications Manager has been a reliable tool for monitoring the health and performance of our applications, servers, databases, and infrastructure components from a single dashboard. What stands out most is its broad monitoring coverage and the ability to quickly identify performance bottlenecks before they impact end users. Cons The user interface could be more modern and intuitive in certain areas. Some advanced configurations and custom reporting options require additional learning and experience. In larger environments, careful tuning may be required to optimize performance and reduce alert noise. The user interface can feel complex for new users, and some advanced configurations require additional learning. Certain reports and dashboards could be more customizable, and occasional performance issues may occur in large environments. Some features may need improvement. The app could offer more customization options. Occasional performance issues may occur. More frequent updates and new features would be welcome. The interface could be improved further for an even better user experience. ManageEngine Applications Manager offers strong monitoring capabilities, but the initial setup can be time-consuming, and some advanced reporting and dashboard customizations require additional effort, and some integrations and configurations have a learning curve for new user. The licensing costs of this product can increase as the number of monitored resources grows and pricing may be challenging for smaller organizations with limited IT budgets, and also in large-scale environments with a high number of monitored applications and resources that situation the dashboard and report generation can occasionally become slower. On the downside, the user interface can feel somewhat dated compared to some newer observability platforms, and configuring advanced monitoring for complex environments may require a learning curve. Some reports and dashboards could also be more intuitive to customize.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Atera Founded: 2011 Israel www.atera.com	Company Information ManageEngine Founded: 1996 United States www.manageengine.com/products/applications_manager/
Alternatives NinjaOne	Alternatives CloudQA Statnetics, LLC
Freshservice Freshworks	SolarWinds Server & Application Monitor SolarWinds
SuperOps	CoreSuite CoreView
SysAid SysAid Technologies	Datadog
Datadog View All	AdRem NetCrunch AdRem Software View All
Categories Agentic AI Supported AI IT Agents Supported AI Service Management (AISM) Supported AI Tools Supported AI-Powered ITSM Tools Supported AIOps Supported Application Performance Monitoring (APM) Supported Autonomous Endpoint Management (AEM) Supported DNS Monitoring Supported Endpoint Management Supported Help Desk Supported IT Asset Management Supported IT Automation Supported IT Documentation Supported IT Management Supported IT Service Supported ITSM Supported MSP Supported Network Discovery Supported Network Mapping Supported Network Monitoring Supported Network Troubleshooting Supported Patch Management Supported Professional Services Automation Supported Remote Desktop Supported Remote Support Supported RMM Supported SaaS Management Supported Secure Remote Access Supported Server Management Supported Service Desk Supported Shadow IT Discovery Supported SLA Management Supported SNMP Monitoring Supported System Monitoring Supported	Categories Application Dependency Mapping Supported Application Performance Monitoring (APM) Supported Cloud Management Supported Cloud Monitoring Supported Container Monitoring Supported Data Center Management Supported Database Supported Database Performance Tuning Supported DNS Monitoring Supported Hardware Monitoring Supported Server Management Supported Server Monitoring Supported Shadow IT Discovery Supported Virtualization Supported Website Monitoring Supported
Application Performance Monitoring (APM) Features Baseline Manager Supported Diagnostic Tools Supported Full Transaction Diagnostics Not Supported Performance Control Supported Resource Management Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Supported Server Management Features CPU Monitoring Supported Credential Management Supported Database Servers Supported Email Monitoring Supported Event Logs Supported History Tracking Supported Patch Management Supported Scheduling Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Not Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Network Mapping Features Color Codes / Icons Not Supported Compliance Management Not Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Not Supported Map Exporting Not Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Not Supported Web Traffic Reporting Not Supported Network Monitoring Features Bandwidth Monitoring Supported Baseline Manager Supported Diagnostic Tools Supported Internet Usage Monitoring Not Supported IP Address Monitoring Not Supported Real Time Analytics Supported Resource Management Supported Server Monitoring Supported SLA Monitoring Supported Uptime Monitoring Supported Web Traffic Reporting Not Supported Network Troubleshooting Features Alerts / Escalation Supported Bandwidth Troubleshooting Supported Change Management Not Supported Configuration Management Not Supported Connectivity Management Not Supported Data Visualization Not Supported Historical Audit Not Supported Mobile Network Troubleshooting Not Supported Network Analysis Not Supported Network Monitoring Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Supported Custom Patches Supported Dashboard Supported Network Wide Management Supported Patch Prioritization Supported Patch Testing Supported Remote Access/Control Supported Vulnerability Scanning Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Not Supported Document Management Supported Portfolio Management Not Supported Project Management Not Supported Proposal Generation Supported Quote Management Not Supported Resource Management Not Supported Time & Expense Tracking Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Remote Desktop Features Chat Supported Cross-Platform Access Supported File Transfer Supported Group View Not Supported Mobile Device Access Supported Multi Monitor Support Supported Record Remote Sessions Supported Remote Print Supported Remote Wake Supported User Management Supported Remote Support Features Diagnostic Tools Supported File Transfer Supported Live Chat Supported Real-time Chat Supported Remote Control Supported Screen Sharing Supported Session Recording Supported Session Transfer Supported Surveys & Feedback Supported SaaS Management Features License Management Not Supported Onboarding Supported Renewal Management Supported SaaS Operations Management Not Supported Shadow IT Detection Not Supported Spend Management Not Supported Subscription Management Not Supported Usage Tracking / Analytics Supported Vendor Management Not Supported Service Desk Features Change Management Not Supported CMDB Not Supported Incident Management Supported IT Asset Management Supported Knowledge Base Supported Mobile Access Supported Procurement Management Not Supported Remote Control Supported Self Service Portal Supported SLA Management Supported System Monitoring Features Alerts / Notifications Supported Antivirus Management Supported Data Backup / Recovery Supported Device Monitoring Supported Inventory Management Supported Patch Management Supported Policy-based Automation Supported Remote Monitoring Supported Reporting / Analytics Supported Risk Analysis Supported Server Monitoring Supported Service Configuration Management Supported	Application Performance Monitoring (APM) Features Baseline Manager Not Supported Diagnostic Tools Supported Full Transaction Diagnostics Supported Performance Control Supported Resource Management Supported Root-Cause Diagnosis Supported Server Performance Supported Trace Individual Transactions Supported Server Management Features CPU Monitoring Supported Credential Management Not Supported Database Servers Supported Email Monitoring Supported Event Logs Supported History Tracking Not Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Supported Virtual Machine Monitoring Supported Show More Features Cloud Management Features Access Control Not Supported Billing & Provisioning Supported Capacity Analytics Supported Cost Management Supported Demand Monitoring Not Supported Multi-Cloud Management Supported Performance Analytics Supported SLA Management Supported Supply Monitoring Not Supported Workflow Approval Not Supported Data Center Management Features Audit Trail Not Supported Behavior-Based Acceleration Not Supported Cross Reference System Not Supported Device Auto Discovery Supported Diagnostic Testing Supported Import / Export Data Supported JCL Management Not Supported Multi-Platform Supported Multi-User Supported Power Management Not Supported Sarbanes-Oxley Compliance Not Supported Database Features Backup and Recovery Not Supported Creation / Development Not Supported Data Migration Not Supported Data Replication Not Supported Data Search Not Supported Data Security Supported Database Conversion Not Supported Mobile Access Supported Monitoring Supported NOSQL Supported Performance Analysis Supported Queries Supported Relational Interface Not Supported Virtualization Supported Virtualization Features Archiving & Retention Not Supported Capacity Monitoring Supported Data Mobility Not Supported Desktop Virtualization Supported Disaster Recovery Not Supported Namespace Management Not Supported Performance Management Supported Version Control Not Supported Virtual Machine Monitoring Supported Website Monitoring Features Availability Testing Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Supported Mail Server Monitoring Supported Maintenance Scheduling Supported Performance Metrics Supported Real Time Monitoring Supported Transaction Monitoring Supported Uptime Reporting Supported
Integrations ServiceNow Supported Axcient x360Cloud Supported Bitdefender GravityZone Supported ChatGPT Supported Control D Supported Hudu Supported IRONSCALES Supported IT Glue Supported ManageEngine Analytics Plus Not Supported ManageEngine ServiceDesk Plus Not Supported Prometheus Not Supported SMSEagle Not Supported Salesforce Supported ScalePad Supported ScalePad Lifecycle Manager Supported Setyl Supported TechSuite Supported TurboDocx Supported Xero Supported Zapier Supported Show More Integrations View All 32 Integrations	Integrations ServiceNow Supported Axcient x360Cloud Not Supported Bitdefender GravityZone Not Supported ChatGPT Not Supported Control D Not Supported Hudu Not Supported IRONSCALES Not Supported IT Glue Not Supported ManageEngine Analytics Plus Supported ManageEngine ServiceDesk Plus Supported Prometheus Supported SMSEagle Supported Salesforce Not Supported ScalePad Not Supported ScalePad Lifecycle Manager Not Supported Setyl Not Supported TechSuite Not Supported TurboDocx Not Supported Xero Not Supported Zapier Not Supported Show More Integrations View All 8 Integrations
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